Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ellensburg Subway® Restaurant at 1301 Canyon Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I have been many places and I am not one to leave reviews. Good or bad, I just don't take the time of day. However, this Subway location had me absolutely APPALLED. I came in the early afternoon on 5/3. There was a line wrapped around the store and three teenagers working behind the counter. They were busy with mobile orders (which I understand completely, I work in the restaurant industry). But that is no excuse for the attitude and terrible service every single one of us in the store experienced. The first thing, I watched a woman walk up to the counter and ask the kid a question as simple as If they carried a certain ingredient. He threw is head back, sighed, rolled his eyes in her face, and just said "depends on what store you go to". The lady just backed up and looked at all of us in line. The second thing, there was a mom and her son who had been waiting in line for 25+ minutes. She simply asked the girl if she would be served anytime soon, as they had somewhere to be. Again, I understand when you're busy it's hard to get to everyone in a timely manner. The attitude from this girl though? No. She went out of her way to come up to the lady and tell her she's refusing service to her and that she needs to leave or she's calling the cops. The woman barely had even said anything and was not being aggressive whatsoever. They left. When it was my turn to make my order, I watched the other girl make my sandwich while she was multitasking and making 4 other sandwiches at the same time. She finished those and proceeded to pick my food up and use the bottom of my paper to pick up all of the other wrappers from the previous sandwiches with their toppings flying all over my my food and didn't bother to take them off. Would've been different if one olive had gotten onto it, no big deal but by the time she had done that, the whole side of my sandwich was covered in different toppings from the counter. There are definitely things I am leaving out but never in my 19 years of living have I experienced service SO bad.
KF
Kayla Ferguson
May 8, 2026
1.0
Staff consistently ignores special instructions to put sauces on the side for online order. Rude and unprofessional when asked to correct their mistake. I've ordered my sandwich this way for 20 years and have never had issues until the last few months.
BR
Benjamin Robinson
Apr 25, 2026
2.0
The service itself isn't bad, the crew that works at this location does well but the owner(s) just neglect to staff properly which results is slow moving lines. In the summer when people are traveling a lot, sports events are happening and whatever. You really should have 4 or 5 people running this place. It's right by the freeway so I can imagine it can get slammed, especially when busses show up.
MM
meow meow
Mar 31, 2026
1.0
No one inside one car in drive thru and told it's going to be 10 minutes to take my order
RR
Ryan
Mar 22, 2026
1.0
Alyssa was extremely rude and threw our food at us. none of it was even correct. I don’t like leaving bad reviews but this one is deserved.
Where is the Subway restaurant located in Ellensburg?
The Subway restaurant is located at 1301 Canyon Rd, Kittitas, Ellensburg, WA 98926, US.
What are the operating hours of the Subway at 1301 Canyon Rd?
This Subway is open every day from 9:00 AM to 9:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway offers delivery services in addition to dine-in, curbside pickup, and online ordering.
Can I dine in at this Subway or is it only take out?
You can dine in at this Subway as it serves dine-in customers, and also offers takeout and curbside pickup.
Does the Subway at 1301 Canyon Rd provide catering services?
Yes, this Subway offers catering services to help with your group events and parties.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner daily.
How can I view the menu or place an order for pickup or delivery?
You can view the menu and place orders through their official website or app at https://subway.com/en-us/restaurant/11538-0/menu.
What nearby fast food restaurants are near this Subway on Canyon Rd?
Nearby fast food options include Jimmy John's, McDonald's, Arby's, Carl’s Jr., Taco Bell, and Burger King — great choices if you're exploring sandwich or quick meal options in the area.
Are there any notable attractions near the Subway on Canyon Rd in Ellensburg?
Yes, The Gorge Amphitheatre is nearby, offering concerts and performances. After your meal, you might enjoy visiting this famous venue.
Which hotels are close to the Subway at 1301 Canyon Rd for visitors who want convenient dining options?
Several hotels such as Holiday Inn Express Ellensburg, Super 8 by Wyndham Ellensburg, Best Western Plus Ellensburg Hotel, SureStay Hotel By Best Western Ellensburg, and Super 8 are nearby, providing convenient nearby dining with Subway's location.
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