Arby's

Reviews

• SM

  Stephanie Moffett

  Aug 16, 2026
  2.0
  Very slow for inside customers, no lids, no napkins and no sauce cups available inside. Was an hour wait
• JJ

  Jake

  Aug 16, 2026
  1.0
  Fast food experiences in 2026 are basically all the same, poor service, unhappy workers, unclean environments. The young male employee who is bagging food and doing pickup runs in and out of the public door was doing this without washing his hands or without gloves on. To me I think that's just disgusting especially when I watch somebody grabbing people's fries and items with their bare hands after just grabbing door handles that thousands of people come in and out of a day. When I asked him if he washes his hands he Shrugged it off and continued to bag people's food. Mostly Young employees, probably a young manager, no point of calling and complaining. So, bad review. 👍🏻
• FS

  Fatos Senbas

  Aug 14, 2026
  1.0
  One of the worst meals I’ve ever had. I ordered chicken sandwich or somethibg like that. The sandwich was completely cold, and the lettuce inside was turning yellow and clearly not fresh. For nearly $20, I expected at least a basic level of quality, but this was honestly very disappointing. I don’t usually leave negative reviews, but this meal absolutely did not deserve the price I paid. I felt like I completely wasted my money. Definitely not worth $20, and unfortunately, I would not come back.
• DK

  Dave King

  Aug 9, 2026
  1.0
  Worst customer service I have ever seen at an arbys. Avoid at all costs. I should have asked for a refund right away when the people waitingni front of me thru a chair to the side they were so mad at the wait. The next lady said her order took 24min. After waiting 25 min I asked how much longer this is ridiculous and they told me I they were short handed. The cook said I shouldn't come to arbys in a Sunday and started laughing at me another asked what my order was then told me oh we were just waiting for mac I will put in microwave now. They r short handed, two were barely moving. That could have been done sooner. I left with mayo on my food I am allergic to eggs. Receipt said no mayo and I was missing an item. I went back to get a refund where they told me to quit the attitude. Funny!
• TT

  TFB3

  Jul 24, 2026
  1.0
  Another poorly run Arby's. After our last experience, we thought to ask and confirm that they actually had the Pecan Chicken Salad sandwich. They said they did. Paid and waited. And waited. When we asked about our order we were then told they didn't have the sandwich, and hadn't for some time. When getting our refund we noticed someone eating a Pecan Chicken Salad sandwich. When we questioned the employee we were told they must have gotten it at another Arby's!! How absurd is that? We're expected to believe they bought it elsewhere and just came there to eat it? If you're interested, just check the receipts to find those involved. Incompetent and lying. Both should be fired!