Sonic Drive-In

Reviews

• RK

  reptile KC

  2 days ago
  1.0
  I came to this Sonic expecting a quick meal, but it turned into one of the worst fast-food experiences I've ever had. I ordered a hot dog with fries. First, I had to wait a very long time for my food. When they finally gave me my order, it wasn't even mine. I went back inside and told them they had given me the wrong order. They took it back, and I had to wait again for my actual food. When my order finally arrived, the fries I had paid for were missing. I went back inside once more, and instead of simply apologizing and fixing the mistake, I was treated like I had done something wrong. One employee—a young woman with facial piercings—had a particularly rude and disrespectful attitude. The rest of the staff weren't nearly as rude, but the overall customer service was still disappointing. I went back to my car and had to wait yet again for my fries. When they finally brought them out, they were cold. On top of that, the hot dog sausage was undercooked, which is completely unacceptable. After multiple mistakes, long wait times, poor customer service, and cold, incomplete food, I can honestly say I will never come back to this location. I hope the owner or manager reads this review. Employees represent your business, and experiences like this drive customers away. If these issues aren't addressed, you'll continue losing customers. This experience was extremely disappointing.
• MJ

  Mitchell James

  Jul 18, 2026
  1.0
  Burger bun was hard but recieved no concern from employee. Master shake was no thicker that very cold milk. 3 trips was enough for me. I'll not be back to this Sonic.
• SC

  Suzanne Clark

  Jul 15, 2026
  5.0
  I have been going to this location for years.The friendliness of the staff has been mediocre until last week when Anthony brought us our food with a smile and was very helpful. Keep up the good work Anthony! You made our day!
• JJ

  Jen

  Jul 3, 2026
  5.0
  Best Sonic I've been to
• CC

  Chewy

  Jun 16, 2026
  2.0
  We arrived and waited almost 30 minutes for shakes. The shakes needed to be remade and we waited even longer.