For over 30 years, Frugals has served award-winning burgers, fries, and shakes across the Pacific Northwest. Our focus is on quality, speed, and customer service, with a dedication to staying budget and family friendly. To help keep costs low, our building does not feature any indoor seating, but includes two double drive-thru lanes . Our menu is simple but offers something for everyone, from the basic burger lover to the extreme burger aficionado.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.