Arby's

Reviews

• LE

  Laurie Eriks

  2 days ago
  5.0
  I was pleasantly surprised! The young man who greeted me at the counter was professional and so polite and friendly. I used the restroom and it was very clean and locked with a code. My food was hot and came up quickly. It was a good enough experience that I thought I needed to hop on and let others know!
• RR

  Rodney

  2 days ago
  1.0
  So they screwed up again, this time they forgot to put the Au Ju sauce with the order. I called and spoke to Norma, she said come back for a replacement. So the following day (Today Oct 3rd around 12:30am) I drove down to Arby's. Considering I spent close to $8 of gas to get my replacement I kindly asked if I could get a Apple Turnover on the house. Norma has done this in the past when they get orders wrong. The "Shift Manager" (Young Black Female mid 20's) got a serious attitude, like she wanted confrontation. Her exact comment was "I don't give away free food" It was a pathetic form of behavior in front of a paying customer. What's does a Apple Turn over cost, 3 bucks? She continued to embarrass herself by these rude facial expressions, it was just plain weird...The "General Manager" was very kind and witnessed the interaction, she calmly threw in the Apple Turnover and smiled. The General Manager gave the look like the "Shift Manager" was a problem employee. I would recommend counseling for the "Shift Manager" I'll be very honest I would have fired her on the spot for talking to a Customer the way she did to me. The "Shift Manager" had NO name tag, i suspect she doesn't wear it for a reason. Btw All my Google Reviews are Positive, this is the only Negative Review I have written. Arby's do better then this! 😢
• TT

  Trvlseatown

  Aug 22, 2026
  1.0
  Went inside to dine, which is rare and now I remember why. Not busy, only 2 other people inside and drive thru also slow. 3 employees on the front side, no one in line, and not one person says anything, finally lean over to the counter and see another employee, who seemed to be the only one doing anything, and she ended up taking the order. The restroom was worst then a gas station restroom, so bad I could t use it, went to the second, better but reaked of mildew. The food was not good at all, worst beef and cheddar ever. Not one table was clean and the floor was sticker than a movie theater showing of minions on a Saturday. Again all employees standing around doing nothing- go clean something.
• DP

  Don Pierce

  Aug 6, 2026
  1.0
  Third time ordering from here in the past three months only to have them forget the jus for french dips and sauces for everything else. Last time I am choking down plain roast beef from this place. Management needs some quality control because they have clearly lost it. Oh sorry the sauce thing only happened in the last order. The others were missing large parts of the order.
• KD

  Kat Dubuque

  Aug 5, 2026
  1.0
  904pm right now and they are closed but is posted on the door lobby is til 10pm