Black young employee at the check out was really disrespectful. She work at the check out number 5 on October 7th 6:00pm.
RB
Richard Brown
Sep 5, 2026
4.0
Well stocked, good prices.
AH
Angela Hawkins
Sep 3, 2026
5.0
This store is convenient for me. Within Walking distance. Love foodlion great sales
SA
Stacy Adams
Aug 31, 2026
1.0
The one lady who stands up front is incredibly rude and doesn’t even attempt to help customers I’m not sure what her name is I only know the other one is Kiki and she’s great
IA
Ivan Alves
Aug 30, 2026
1.0
Customer Complaint – Inappropriate Treatment and Refusal to Accept Puerto Rico Driver’s License
“My Puerto Rico driver's license is not a foreign ID. Puerto Rico is a U.S. territory, and Puerto Rico driver's licenses are official government-issued identification. Virginia law specifically recognizes government-issued identification and expressly references driver's licenses issued by the Commonwealth of Puerto Rico in its alcohol-related statutes.
I also felt extremely disrespected by the way I was treated, especially as an active-duty member of the United States Army. I should not have been made to feel embarrassed or as though my identification was somehow less legitimate simply because it was issued by Puerto Rico. I serve this country, and I expect to be treated with the same basic respect afforded to any other customer presenting valid government-issued identification.
What made the situation even more uncomfortable was being told in front of the other customers in line that my ID would be accepted “this time” because the cashier felt sorry for me. I found that comment extremely disrespectful and humiliating.
I understand and respect the responsibility employees have to verify identification before selling alcohol. However, questioning the validity of my identification simply because it was issued by Puerto Rico, rather than seeking clarification from a supervisor or properly verifying the applicable policy, was inappropriate.
I am asking Food Lion to please review this incident, clarify its policy regarding Puerto Rico driver's licenses with the employees at this location, and address the way this situation was handled. I would appreciate a formal response regarding this matter.”
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