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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.5
(188 reviews)
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Business Details

4168 Merchant Plaza, Woodbridge, VA
22192, United States
(703) 590-2914
https://locations.jimmyjohns.com/va/woodbridge/sandwiches-2536.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
4168 Merchant Plaza, Woodbridge, VA
22192, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 196 items

Explore offerings from Jimmy John's on 4168 Merchant Plaza in Woodbridge, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

196 items

Reviews

3.5
188 reviews
5 stars
83
4 stars
31
3 stars
13
2 stars
17
1 star
44
  • JP
    Joshua Price
    1 day ago
    1.0
    I’m waiting for call back from corporate. This is my JJBLT. In restaurant immediately told if you want the Tuna you’re gonna have to wait(which was fine). Before leaving the nice young lady asked for my bag back, they accidentally put another sandwich in and opened and I assume gave to someone else. Got home, we live further away and opened to a JJBLT with no lettuce, no mayo, no tomatoes, just burnt bread and burnt bacon. I called the store and asked for the manager on duty. I was told the guy answering was the manager on duty and met with instant hostility. I was met with attitude from the get go. I was told he’d get his boss on the line and he never did, I was told over and over I’d be banned from the store. I’ve always loved Jimmy John’s, it’s hard to get there because they’re further away, but I wont ever go back to that location. I have ringing in my ear him telling me, Are you trying to impress your wife? I’m pretty sure I don’t need to impress my wife, she was just upset of the quality of my sandwich. Her sandwich was perfect. If I’m banned from this location that’s fine, I will never go back at this point. I love Jimmy John’s sandwiches, but I won’t even go back to this location. We were there about 5:45pm and left around 6:19pm. 10/05/2026.
  • AT
    A Thomas
    Sep 17, 2026
    1.0
    I have visited this location frequently, but after tonight’s experience, I will not be returning. While I have encountered employees who seemed less than enthusiastic in the past, my food has generally been prepared correctly. Tonight, around 7:30 p.m., I placed an online order for a Totally Tuna sandwich. When I arrived home and took a bite, I discovered that it had cheese on it, which I cannot eat. I called the store, explained that my sandwich had been made incorrectly, and said my husband would come back to pick up a replacement. I even asked whether they wanted the incorrect sandwich returned. Since my husband was already on his way and we live nearby, I explained that he could easily come back and get it and it wouldn’t be a big deal. Less than a minute after the call ended, another employee (the manager I presume) called me back. I heard him in the background coaching the employee I initially spoke with. After confirming that my husband was coming to pick up a replacement, he responded in a dismissive tone, “You want a whole new sandwich because it has cheese?!” I explained that, yes, I needed a new sandwich because I do not eat cheese. He then told me in an equally rude tone that my husband would have to bring the original sandwich back. Returning the sandwich was never an issue, I had already offered to do so. What concerned me was the attitude and the implication that requesting a correctly prepared sandwich was unreasonable. I was not attempting to get free food; I simply wanted the proper sandwich I ordered. This interaction also highlights the need for better staff training regarding food allergies and dietary restrictions. When a sandwich is prepared with an ingredient that should not have been included, it can be a serious issue. It is not always as simple as removing/picking something off. Because of how the situation was handled, I decided not to accept a replacement sandwich and requested a refund instead. Unfortunately, I will not be returning to this location following this experience.
  • BL
    Bruce Lowe
    Sep 6, 2026
    5.0
    The staff is friendly and quick. The food is always good.
  • JJ
    jas-e-mine
    Aug 30, 2026
    2.0
    I know I am rating this on one recent experience and usually I love this location and this sandwich spot. On August 20th I was in town visiting my mom. I left hoping to get to Jimmy John's sandwich before they closed. I was excited to get there 15 minutes before closing. The lights were on, the open sign lit and the doors unlocked. Two employees were in the store. I know people want to go home at the end of a long work day and I don't blame them for that. But I was shocked to practically be ignored by one employee and told the store was closed by the other after a minute or so. I said why was the open sign lit and the door unlocked if they weren't open. I was told sorry we are closed. I left disappointed and without sandwiches. I realize my business will not make or break them and I don't live close by so I don't give them enough business to matter. But I am extremely disappointed and reluctant to return. Besides the point of Jimmy John's is how fast they make sandwiches. I had my order ready, and I was there, it would not have taken that long.
  • BS
    Brain Storm
    Jul 21, 2026
    1.0
    I was disappointed to see employees preparing food without hair nets. Cleanliness and food safety should always be a top priority, especially in a restaurant where sandwiches are made fresh right in front of customers. Cross-contamination is a serious issue in any kitchen. Simple food safety practices—such as proper handwashing, changing gloves when needed, keeping prep surfaces clean, and following hygiene standards—help protect customers and maintain confidence in the food being served. Wearing appropriate hair restraints is another important part of presenting a clean and professional food preparation environment. I hope management takes this feedback seriously and reinforces food safety standards with the staff. A little extra attention to hygiene goes a long way toward ensuring customers have a safe and positive dining experience.
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