OUR PROMISE
For a dining experience that is sure to please the entire family, visit Altos de Jalisco Mexican Restaurant. Our 100% authentic Mexican food is not only mouth-watering, but it’s also reasonably priced. Here, you can dine-in or carry out.
You can count on great service in a warm and friendly environment when you eat with us. We’re a local and family-owned restaurant that is dedicated to providing you and your family amazing food – because we really want you back!
At Altos de Jalisco Mexican Restaurant, we pride ourselves on providing some of the most unique and delicious Mexican dishes in Virginia. We only use high-quality local ingredients, supporting local farmers and businesses.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.