KJ
Keith Johnson Jr
4 days ago
My experience at Taco Bell was extremely disappointing. By far, this was some of the worst customer service I have experienced. The employee assisting me was rude and made me feel as though I was a burden for simply placing an order.
When I asked for taco sauce, his response was, “I guess,” delivered with an attitude that was completely unnecessary and unprofessional.
I strongly recommend that management review its customer service policies and consider additional training for employees on professionalism, communication, and how customers should be treated. Everyone deserves to feel welcomed and respected when spending their money at your establishment.
I hope management takes this feedback seriously and uses it as an opportunity to improve the customer experience.
would give this place 0 stars if i could. terrible service with workers who are rude and will mumble things under their breath when you simply just try to order. shouted back and forth and tried to disengage but employees kept shouting. i’m not asking to be greeted with a smile, but don’t be rude to people who just want food. maybe they should get another job because customer service is obviously not for them. hope they all get replaced with better staff, or retrained at the very least. terrible experience.
RW
Ryan Willick
Sep 24, 2026
"Classic Taco Bell run that totally hit the spot! I ordered a Mexican Pizza, a couple of crunchy tacos, and a bean and cheese burrito. Everything was fresh, warm, and made exactly right. The crunch on the tacos and pizza was perfect, and you can never go wrong with a classic bean and cheese burrito. Fast service and great comfort food."
Placed order online for delivery. Waited for an hour and 45 minutes before my wife called Taco Bell for assistance. She spoke with Rob who demonstrated excellent customer service and resolved the issue quickly and in a satisfactory manner. Rob even called us back to keep us from driving up to the location because a delivery driver arrived that could deliver our food. Best service I can remember in a long time. Need more like him. Thanks again Rob!
JV
Jonah VanGordon
Sep 10, 2026
I hate to sound like a Karen, however, I will never go to this Taco Bell again!!!!!! The food was average but the service was absolutely terrible!! First, the door said take out only which is fine, so I ordered my food at roughly 11:15pm (The app said I could walk in and pick it up as long as it was before 11:30pm). So I walked inside and to start, it smelled like weed strooonnggg. So I figured maybe some stoners just left. I walked up to the front and a long haired gentleman squinted at me and just stared at me. I asked what was wrong and he said that the lobby was closed. I told him the doors was unlocked and the app... he cut me off and gave me my food. Strange but up to this point still an okay interaction. After the store actually closed, my friends and I were still talking in the parking lot when a VERY rude woman walked out and yelled from across the parking lot "HOW LONG ARE YALL GONNA BE HERE!" Which I responded "I don't know, why?" (Keep in mind, we were not disturbing anyone. We were literally keeping to ourselves just talking. Not loud, not making a scene, just talking). The rude girl then yelled "THIS IS PRIVATE PROPERTY AND WE'RE CLOSED!" With a major attitude. I was shocked, mainly because we were just talking minded our business and she's treating us like punk children or criminals. So I will admit, I got angry and said "So are you asking us to leave?" and she replied with "Yes yall need to leave" with a major attitude. So I complied and told her that we would leave now. They then waited in their car until my friends got in their cars and I geared up and got on my motorcycle. They didn't start driving until I turned my bike on like they were waiting for us to leave. At this point I am livid, never in my life have I ever been treated like such a criminal while just talking. So me being angry, I revved my bike in this empty parking lot to express how angry I was. Should I have? No. But I did. When I revved, they slowed down behind my bike almost to a stop and waited until I actually rolled out behind them. I don't know if they took my picture but I have never felt so targeted and attacked out of nowhere. It still enrages me thinking about the situation. Will not be recommending!! Not motorcycle friendly!! Not a place for paying customers to socialize in the parking lot!!! Avoid at all cost and beware of the "manager" or employee on a power trip!!!! I will also be reaching out to corporate over this outrageous behavior!!!