Exceptional service from waitress Robin. She is so sweet, kind and efficient. Food was delicious and well cooked. But what we enjoyed the most was that we felt so welcome by Robin. Please ask for her, she is the best!!!
JB
Jennifer Bdn
Jul 16, 2026
Unfortunately, I’m unable to answer many of the questions about the food or service because we never made it past the hostess stand.
There were four employees working near the front, yet we were repeatedly overlooked. We were initially told the wait for our party of seven would be about 30 minutes, which was completely fine. Shortly afterward, another hostess told us that if we were willing to split into two tables, we could be seated within 10 minutes. We agreed and thought that was even better.
However, 30 minutes passed with no update. A hostess eventually checked in and asked whether we had small children. When we said no, she told us they were working on a table. Another 30 minutes passed while we watched multiple groups walk in and be seated ahead of us.
After waiting for an hour with no clear explanation or meaningful communication, we decided to leave. It was incredibly disappointing and felt as though our party had simply been forgotten.
CT
Cary Tomlinson
Jul 16, 2026
Never even got seated. Was told a 30 min wait because we had a party of 7. We understood annd agreed to wait. After an hour, and watching multiple groups of 5 or more be seated, we asked about our table. We were told they “were sorry” and our table must have been given away.
LB
Lawrence Beane
Jul 11, 2026
One of my best experiences in an Outback restaurant in quite some time. The food was hot and fresh and it came out fairly quickly. And it tasted great
I recently visited this Outback Steakhouse location for lunch and, unfortunately, the food took about an hour to come out even though the restaurant wasn’t very busy at the time. The long wait was disappointing, especially during a lunch visit.
That being said, I requested to speak with the manager, and he was absolutely great. He was very understanding, listened to my concerns, sincerely apologized, and took care of the meal. His professionalism and customer service spoke volumes about how much he cares about his guests and the restaurant’s reputation.
I’ve always had good experiences here in the past, and because of how well the manager handled the situation, I would definitely return. I just hope the kitchen can improve its timing and consistency moving forward. Great management can make all the difference, and that’s exactly what happened during this visit.