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McDonald's

2.9
(2,428 reviews)

Business Details

(757) 229-5030
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1901 Pocahantas Trail, Williamsburg, VA
23185, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday5:30 AM - 11:00 PM
Sunday5:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1901 Pocahantas Trail in Williamsburg, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.9
2,428 reviews
5 stars
593
4 stars
395
3 stars
348
2 stars
251
1 star
841
  • CL
    Cindy Lin
    Aug 23, 2026
    1.0
    I waited in line for approximately 30-40 minutes (and I am currently still waiting) for a breakfast order. People who ordered both before and after me have received their meals, but not the one for me and my family.
  • IS
    Idelle Saget
    Aug 21, 2026
    5.0
    This was my 3rd location in the area. First one didn’t have sweet and sour sauce, 2nd one system was down, and 3rd one system was down in drive thru. But they were open inside. Food did take a long time but it was fresh, pipping hot, and they were so professional making sure all of our needs weee met. Nobody had the wrong order. They were communicative, just all around good people. I didn’t get there names, but they were a good crew.everything was nice and clean as well.
  • DM
    debbie maclaughlin
    Aug 9, 2026
    1.0
    I wouldn't give it one star if the option was available. The worst service we've ever experienced. Drive up wasnt moving for 15 min so we had to go inside. 3 of the 4 kiosks were broke. Girl behind the counter was more concerned about refilling root beer than helping people take orders. Food was so cold but we waited so long to get it that we just sucked it up and moved on. I would recommend you go to Wendys, KFC, or any other fast food other than this McDonald's.
  • VG
    Victor Garcia
    Aug 9, 2026
    1.0
    Extremely disappointing experience — long wait and extremely rude customer service. My family and I stopped at this McDonald’s for breakfast because we wanted something quick and convenient. Unfortunately, it turned into a very frustrating experience. We waited in the drive-thru line for approximately 25 minutes. When we first got in line, it was around 10:35 AM, and by the time we finally reached the point where we could place our order, it was 11:01 AM — literally one minute after the breakfast menu had switched. I completely understand that McDonald’s has a set time for when breakfast ends, but considering we had already been sitting in their drive-thru for 25 minutes before the cutoff, I expected at least a little understanding or accommodation. Instead, the employee simply told us, “We ain’t serving breakfast,” in an extremely rude and dismissive manner. It wasn't just the fact that we couldn't get breakfast — it was how the situation was handled. We had already spent 25 minutes waiting because of the restaurant's slow drive-thru, and being one minute past the breakfast cutoff after getting in line well before the cutoff made the experience even more frustrating. At the very least, I would have expected the employee to communicate respectfully and acknowledge the situation. Instead, the attitude made us feel like we were inconveniencing them by even asking. We ended up leaving without ordering anything. This was honestly one of the worst McDonald’s experiences I've ever had. The excessive wait time combined with the rude customer service and complete lack of accommodation was extremely disappointing. Management should seriously look into both the drive-thru efficiency and how customers are being treated.
  • SM
    Sasha Miller
    Aug 9, 2026
    1.0
    The golden arches should be stripped from this building. This place is a mess. My daughter went in to order two snack wraps and a sweet tea and 20 minutes later I was still checking on her because it still haven’t come and she was still waiting for it. It took 40 minutes for her to order and receive her food before she could walk out. This is supposed to be fast food unless they are chasing the chicken down the road to kill it and process it and then make the chicken snack wrap…I just don’t understand. Poor management, poor training, unacceptable.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Williamsburg, VA?

McDonald's in Williamsburg, VA is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through that operates Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday until midnight.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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