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A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
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Five Guys

4.4
(1,087 reviews)

Business Details

1430 Richmond Road, Williamsburg, VA
23185, United States
(757) 229-1213
https://restaurants.fiveguys.com/1430-richmond-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1430 Richmond Road in Williamsburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Mobile paymentsAvailable

Location

Five Guys
1430 Richmond Road, Williamsburg, VA
23185, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 1430 Richmond Road in Williamsburg, with popular main menu available at this location.

US Menu

19 items

Reviews

4.4
1,087 reviews
5 stars
663
4 stars
281
3 stars
73
2 stars
34
1 star
36
  • BG
    Brandon Groeger
    Sep 18, 2026
    1.0
    TLDR: STAY AWAY FROM THIS PLACE. The food might be good, if you can get it. Service is abysmal. Details: We arrived a little after 6pm on a Friday. People were standing around waiting while staff ignored everyone. This should have been our first sign. We waited in line to order while we were ignored. An employee walked past me to answer the phone and acted like I didn't exists. Online and phone orders are clearly prioritized. We finally did get to order and then went to sit down and wait. If was my wife and me with my two young children. We waited patiently for more 30 minutes. We understand that the restaurant is busy. I asked for an update on our order and were told that they were still working on it. I asked again later and the employee said that he didn't know where it was. I had to ask again if they were going to remake it and he wasn't sure. At this point it had been more than 45 minutes since we ordered and I asked for a refund. The manager came over and began processing the refund showing no empathy or concern and offering no solutions. When the refund was finally processed it did not include the tip that I left. Unfortunately, I did not realize this until after I left. I walked out more than an hour later frustrated with no food, a hungry family, and having paid money. It's clear that management here has no idea what they are doing. In the past, I would have said that Five Guys was a little pricey, but the food was worth it. Today, Five Guys lost my trust and a customer. I won't be back. It's not worth the frustration. I can't support a business that operates so poorly and respects their customers so little. I recommend that you find somewhere else to eat and avoid this establishment.
  • KP
    Kirk Perry
    Sep 5, 2026
    5.0
    Excellent customer service. We had a large, complicated order and everything came out correct, staff was friendly, restaurant and bathrooms were clean. Very impressed, thank you!
  • M1
    MrC 1122
    Sep 3, 2026
    4.0
    Good burgers and fries. Kinda $ for burgers tho.
  • LH
    Logan Hunter
    Aug 18, 2026
    5.0
    Super clean, workers were nice and the food was a little pricey but the food was great definitely recommend to try if u haven't.
  • LC
    Ladislav Chomát
    Aug 18, 2026
    5.0
    Great experience at Five Guys! The food was delicious, but the service stood out even more. The entire staff was very friendly, with a special shoutout to Ivan H, who went above and beyond to make sure my order was prepared exactly right. Highly recommended!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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