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Chick-fil-A

4.3
(2,892 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Williamsburg Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
4610 Monticello Ave, Williamsburg, VA
23188, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 4610 Monticello Ave in Williamsburg, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.3
2,892 reviews
5 stars
1,905
4 stars
503
3 stars
166
2 stars
118
1 star
200
  • II
    ItssBree
    Aug 8, 2026
    1.0
    I was in the lane for mobile order, I sat very patiently as I saw they were busy. However, multiple cars behind me got their order before mine (I just ordered one thing) The team members didn’t even acknowledge my existence. I made eye contact with one and said “hi” no response. Another came out for a food run and locked eyes with me and proceeded to the next car. I then said “excuse me do you have an order for Bree” I was completely ignored. Mind you I work at another Chick-fil-A location during the school year. I feel this was very unprofessional. I cancelled my order & left.
  • KI
    Kim Kingsley Ingram
    Aug 6, 2026
    5.0
    Just as good as the first visit 20 years ago!
  • CB
    Christian Biker
    Aug 5, 2026
    1.0
    This experience showed clear signs of discriminatory treatment, and it needs to be addressed.This was one of the most disrespectful and uncomfortable visits I’ve ever had at any Chick‑fil‑A. The cashier refused to look at me or my family, but she had no problem giving full attention to the white customers behind us. When I stepped forward, she didn’t greet us, didn’t acknowledge us, and acted like we were an inconvenience. Every response was a dismissive “yeap, yeap,” as if speaking to us with basic respect was too much effort.When I said “thank you,” she didn’t respond — not even the standard “my pleasure.” The lack of acknowledgment felt intentional.The manager’s behavior made the situation even worse. He walked around with our food instead of bringing it to us, even though we were the ONLY family sitting in that section. It was obvious he was avoiding us. I had to raise my voice just to get him to hand over the tray he was already carrying.The entire experience felt targeted, dismissive, and completely unacceptable. This location needs serious retraining, oversight, and accountability. No family should ever be treated this way.
  • RM
    Richard Meadows
    Jul 27, 2026
    1.0
    I wasn't going to do a bad review because the manager helped a bit with the initial problem but everything went so wrong I can't help but do this. The food was over cooked and frankly the worst quality chick fila I have ever had
  • SA
    Stephanie A
    Jul 20, 2026
    1.0
    I don’t usually leave negative reviews, but this experience was frustrating enough that I felt it was worth mentioning. I specifically stopped at this Chick-fil-A on my way to work for the Mocha Cream Cold Brew, which is one of my favorite menu items. The only reason I use the drive-thru is because I have never been able to find it anywhere in the Chick-fil-A app to order ahead. This morning I asked for the drink, and the employee told me they had it but couldn’t ring it up because their point-of-sale system wasn’t allowing them to process iced coffee orders. When I asked why, I was told I would have to order it through the app. The problem is…it’s not in the app. I’ve looked under the iced coffee section and the other drink categories multiple times, and I have never been able to find the Mocha Cream Cold Brew. If it is actually available in the app, I would genuinely love for someone to tell me where, because I couldn’t find it. It was a huge inconvenience, especially on my way to work. I made the trip specifically for that drink and left empty-handed. I understand technical issues happen, but it’s disappointing when a company loses a sale not because they’re out of a product, but because their own system prevents employees from selling something that’s sitting right there. What made the situation even more frustrating was that there didn’t seem to be any attempt to find a solution or offer an alternative way to complete the purchase. I was simply told I couldn’t buy something they had available. I hope management can address this issue so other customers don’t have the same experience, and if the drink truly is supposed to be available in the app, I’d appreciate someone explaining where to find it because I’ve searched multiple times without any luck.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 16, 2026Yext Knowledge Graph
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