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Ben & Jerry's Williamsburg ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!
Brand Certified

Ben & Jerry’s

4.1
(335 reviews)

Business Details

5699 Richmond Road, Williamsburg, VA
23188, United States
(757) 259-9044
https://www.benjerry.com/williamsburg

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Williamsburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
5699 Richmond Road, Williamsburg, VA
23188, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Menu

1 menu · 48 items

Explore offerings from Ben & Jerry’s on 5699 Richmond Road in Williamsburg, with popular original flavor, sorbet, non-dairy frozen dessert, and sundaes available at this location.

Williamsburg Premium Outlets Ice Cream Shop Menu

48 items

Reviews

4.1
335 reviews
5 stars
183
4 stars
71
3 stars
31
2 stars
16
1 star
34
  • IH
    Ish Han
    May 16, 2026
    1.0
    Came in today for icecream, it seemed as if the place was closed, there was no one in FOH, after we came in two girls came from BOH and they just kept talking as if we weren’t in the store. The lobby was a mess as the tables needed cleaning. We were still ordering and one of the girls was very impatient, she kept on telling us to come pay, I said to her we are still ordering and she still continued to pester us, so we ended up paying for what we already got… overall was a bad experience for us.
  • RT
    Rose taylor
    Apr 19, 2026
    1.0
    Really disappointed with my experience at Ben & Jerry’s today (April 19, 2026). I ordered one scoop in a cone and got the tiniest scoop sitting in a huge cone—it honestly looked almost empty. I’ve worked at an ice cream shop before, and what I was given would’ve never been considered acceptable in terms of portion or presentation. There were two teen girls working, and the service just didn’t match the standard I expected. Definitely not worth it.
  • SJ
    Sarah Jones
    Apr 2, 2026
    1.0
    I wish I could leave zero stars. I cannot believe how rude the woman helping me was. She was completely nasty and should not be employed here. I thought this company was about peace and love not spreading hate.
  • SU
    Syed Zia Ullah
    Mar 30, 2026
    5.0
    Best shake in Williamsburg
  • LS
    Lisa Sparkman
    Mar 19, 2026
    5.0
    I tried the key lime oat milk ice cream and was pleasantly surprised. I've been trying to be more health conscious when eating sweets so it was nice to have that option here. The cashier was friendly as well.

Brand Certified Facts from Ben & Jerry’s

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