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McDonald's

3.0
(1,835 reviews)

Business Details

432 14th Street, West Point, VA
23181, United States
(804) 597-1075
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
432 14th Street, West Point, VA
23181, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 432 14th Street in West Point, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,835 reviews
5 stars
450
4 stars
335
3 stars
351
2 stars
178
1 star
521
  • LS
    Luca Smith
    4 days ago
    3.0
    ​Usually love this McDonald’s for a quick drive-thru bite—never had an issue there. But went inside on Tuesday to order at the kiosk and waited a full 20 mins for my food. Standing there, I couldn’t help but think my money would've been better spent at a sit-down spot honestly. ​When my name finally got called, my smoothie was barely 2/3 full. Asked the manager if she could top it off and she flatly insisted it was "fully filled." Ok whatever. Sat down to eat and the fries had literally zero salt, plus the drink tasted super weird and off. ​Only giving 3 stars because the overall store vibe was still pretty chill/clean, and every other time through the drive-thru has been totally smooth and problem-free. Not the worst experience ever, but definitely disappointing lobby service today for a place I thought was one of the few reliable good double arches left. Hope they fix the wait times and food prep inside soon, because the drive-thru shouldn't be the only good option here.
  • KC
    Kevin Coleman
    Oct 9, 2026
    1.0
    From the second, I walked through the door I heard workers were complaining about their job very loudly as to where all customers could hear. They did not make my order right (missing the bottom bun of a burger). While the assistant manager from the front was asking them to remake it in the back, a female Line worker was on her phone with her sanitary gloves on. She kept telling the assistant manager to hold on. Then she told whoever was on the phone that she was at work. It would have to deal with this later and slammed her phone down. Then she complained about having to remake my order. After I addressed the fact that I didn’t need this type of attitude and I no longer wanted the food she got belligerent with me. The incompetent manager almost did not give me my money back because I didn’t have a receipt that I was never given. As a whole, I would recommend to not stop at McDonald’s in West Point ever!
  • CG
    Chris G
    Oct 5, 2026
    1.0
    Waited 13 minutes for 2 chicken sandwiches that I never received!!! Wasn’t going to be late for appointment, so I had to leave and lost my $4.35!!!
  • TC
    T Chrismon
    Oct 1, 2026
    2.0
    Of all the McDonald's I've been to this is definitely the worst. The service is always terrible and half the time the food is inedible. I waited 25 minutes for a fish sandwich and french fries recently and the sandwich was nice and hot but the french fries were stone cold. The people working the register and the ones bringing the food were very indifferent and definitely not friendly. When I used to live in West Point I would never go here because it is definitely the worst McDonald's in the state of Virginia.
  • DH
    David Heist
    Sep 27, 2026
    1.0
    This is twice I’ve been to this location for curbside had to walk inside and get my food this time. I waited over 20 minutes out in the parking lot. Then I walked inside and whoever was working in the front didn’t even pay attention that I was standing there my time is very precious. I work seven days a week don’t have a whole lot of time so I figured I’d stop by and get a bite real quick before I headed home. I have a 40 minute drive so that was a waste of my time so I did not get my food this time. I walked out. I wonder if anybody cares. And the lobby was very messy. The whole store was a mess.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in West Point, VA?

McDonald's in West Point, VA is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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