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McDonald's

3.2
(2,121 reviews)

Business Details

(757) 340-6335
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 Chimney Hill Pkwy, Virginia Beach, VA
23462, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 1:00 AM
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 701 Chimney Hill Pkwy in Virginia Beach, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,121 reviews
5 stars
675
4 stars
387
3 stars
351
2 stars
181
1 star
527
  • MM
    Matthew
    Sep 23, 2026
    1.0
    Service is terrible, food is terrible, everything is terrible!!!! No one is ever at the counter to help!!! The mangers sucks amd the employees are even worth no one cares here and it apparent. Everyone needs to be fired and maybe even just shut this location down... 0 stars if i could!
  • CM
    Cain “Juggernaut” Marko
    Sep 14, 2026
    2.0
    This got to be 1 of the worst McDonald's. First the kiosk never has paper to give a receipt. They prioritize drive thru over people in the lobby. Takes more then 15 minutes to get your order when you're the only person in there.
  • JW
    John Walker
    Sep 13, 2026
    1.0
    Just terrible customer service, no management at all and manager will say anything to avoid showing she can't manage. Went inside since the drive thru was so long, a BIG MISTAKE. I had to use the register as I had a survey code for a free sandwich and you can't enter it on the kiosk. The lady in front waiting asking for help, just being ignored. Finally I had to get loud and the manager sent someone to help us. Shame McDonald's just ignores the cash register, they don't even have a BELL you can RING. After waiting for 10 minutes the people inside begin asking about their orders seeing the drive thru was empty the manager said they were filling order in order, this was untrue. Clearly they gave precedence to the drive thru and ignores the customers inside the store! The lady in front of me asked for a refund and left. I got in my car and got in the drive thru and was able to get my order in 10 minutes and refunded the other order. But no apology, no I"m sorry, just get your food and go. You know the food was okay, but hard to forget this experience.
  • LP
    Logan Paulk
    Sep 12, 2026
    1.0
    It was just dirty. The bathrooms weren't clean, nor was the outside. Sticky stuff on the tables. Staff wasn't great tbh They were probably just tired. I just ended up leaving I put it in on there nothing happened at all
  • OS
    Olga Svotneva
    Aug 29, 2026
    1.0
    Very disappointing experience. I ordered two 4-piece Chicken McStrips and one Chicken Ranch McWrap through the app. The restaurant marked my order as “ready” in the app, even though it was not actually ready. I had to wait additional time after that, and when I asked about my order, I was simply told, “We’re preparing it.” It felt like they marked the order as ready so that I would no longer be able to cancel it. When I finally received the food, I opened one of the boxes of four chicken strips and found that one of the strips was extremely small — basically a miniature piece compared with the others. My husband asked the staff if this was really considered an acceptable portion for the price. They admitted that it was not and replaced it. Overall, the experience was frustrating: long waiting time, the order being marked as ready when it wasn’t, and inconsistent food portions. The customer service was not good either. I would not recommend this location. There are plenty of other McDonald’s locations where you can get your food without this kind of experience.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Virginia Beach is open from 5:00 AM to 11:00 PM Monday through Friday, and open 24 hours on Saturday and Sunday.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:45 PM every day via their delivery website or app.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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