Kolache Factory

Reviews

• HG

  Hunter Garcez

  3 days ago
  3.0
  I've been to this place a few times before and the food is always really good despite the fact they microwave your food instead of a toaster, but hey it's still good. My gripe is the staff. I went up there today (Tuesday, July 7, 2026) around 130pm, knowing they close at 2pm. I pull up to the drive thru and am greated perfectly normal. I start to say can I get a bacon and cheese kolachi and before I could even say bacon, the girl on the speaker rudely said "they don't have none". Okay, cool. It's close to y'all's closing, I get it. So I ask about the BBQ one and am told they're sold out of those also. Again. No big deal, I recognize the time I've arrived. But I then ask okay, what do you guys have then? And I'm met with silence. Understood that there are limited selections at this time of day, so then why wouldn't you just tell me what y'all DO have and I could choose from that? I sat there for a few minutes waiting for some kind of response and I got nothing. Not a "one sec let me look", not even a "we're out of everything". Just silence. So I drove off. I get it's the end of y'all's work day but you're still at work and still need to be decent to customers rather than just flat out ignoring them and this isn't the first time I've gotten attitude from staff. I've honestly only had 1 good experience with staff after the several years I've been coming here, it's the food, not the staff that keep me coming back.
• MD

  Mary Dixon

  4 days ago
  1.0
  I have to ask- how can you actually have some of the best food in the area and fumble the bag so hard? My roommate and I tried to order 5 separate types of kolaches and each one was out- including the kolache of the month. When we tried to order the cheeseburger one, the drive thru attendant was quick to say “oh we don’t have that here” when I asked her how it was possible we just listened to a 30 second ad for it through their own speakers and not have it here, she finally replied that they just wouldn’t be ready for half an hour or more. Okay. Cool, we try to order several other choices and it was “nope we are out, nope don’t have that”. And believe me- I WANT to come here because I know the food is good and I just take a pause because each experience is filled with rude staff and no product. So I’ll give it six months or so in hopes it’s a new staff, but it never is. Honestly, I’m so reluctant to ever leave a really bad review to any restaurant, but don’t go here. You’ll pay wayy too much for flavors you didn’t want and a staff with a punishment kink that will have you questioning how they make it every quarter.
• NB

  Nicole Brown

  Jul 1, 2026
  4.0
  Delicious! It's hard to find kolaches on the east coast, so this was cool to see. They taste like a warm yeast dinner roll with lots of tasty filling. I had the sausage egg and cheese, cream cheese, and cherry. All great - the cream cheese was my favorite. I wish they had a kolache with both the cream cheese and a fruit filling. Only one complaint - the drive thru is fast but it seems like the workers struggle a bit to keep up with the line inside and with making coffees. Had a long wait to get food and only 2 people were ahead of me. They should hire another person to help them out! Overall, good experience though and great prices.
• BJ

  Boglarka Juhasz

  Jun 22, 2026
  2.0
  Food is great when you do get lucky and get what you went there for. Almost never greeted, the employees always seem upset and bitter and they try to rush you to order and get back out the door. I rarely get to eat my favorite kolache because they’re always out, no matter what time of the day it is. It’s almost like they get a satisfaction out of your disappointment when they tell you they’re out and not making any more but it’s four hours before closing.
• AD

  Aurelia Delrio

  Jun 14, 2026
  2.0
  Friend let me know what goes on in this bakery. Looks good in the outside. But cooking food with unsanitary dirty pans. Bugs that are not cleaned up in fridge Be careful customers for your health. I am sure employees dont give a damn

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