Dave & Buster's Virginia Beach

Reviews

• CP

  Chris Pyhtila

  4 days ago
  1.0
  Sat at a table for 15 minutes. Multiple servers walked by doing nothing, and didn’t even look at us. Bartender kept saying “someone will be around.” Not really But the staff waited on other people around us. So we left and took our appetite to bowlero. Avoid.
• SG

  Sue Gallien

  May 12, 2026
  4.0
  The food surprised me in a good way. The service was incredibly slow, which surprised me since there were not many people in the eating area. After the meal, the fun was excellent - enjoyed the games and ease of using a card instead of tokens.
• JM

  Jeremy Marin

  May 3, 2026
  1.0
  ​We had a reservation for 25 people at 7:15 pm to celebrate a team tournament, but the experience was a disaster. Despite the reservation, they couldn't seat us together, and we sat for 45 minutes before a manager had to be flagged down just to get drink orders started. ​The most upsetting part was overhearing our waitress outside on her phone, smoking and telling someone that she would "make sure they don't get their food" if we got on her nerves. True to her word, by 8:30 pm, many of our kids still hadn't been served. We eventually left after being treated condescendingly by the staff when we asked to pay only for what we actually received. While the manager provided game cards, the celebration was already ruined by incompetence and a total lack of respect. I would not recommend this location for group events. Our once in a lifetime celebration was completely ruined by this experience.
• SG

  Serena Guarino

  Apr 28, 2026
  5.0
  This is the second year in a row I bought the platinum pass for the winter season, extended this seasons. We really enjoyed coming weekly, as the staff always greeted us like family. LJ is amazing. Her smile, her kindness, and willingness to always help. Shanna, the manager, never hesitated to assist anytime my son bothered her with something crazy :) Same for Manager Jeremiah. The prize guys, Alex and Chris put up with getting Baby three’s from the locked case each week without huffing. Smiles all around. The wait staff always catered to our needs as well. Thanks so much. If DB had more staff like this, especially people like LJ to go above and beyond stocks would sky rocket!!!
• LM

  Lee M

  Apr 19, 2026
  1.0
  I had a very disappointing experience at Dave & Buster's last night. To start, the bartender, "Ash," questioned my identification and immediately assumed it was fake simply because she felt I didn't look old enough. While she later explained that a coworker had been fired over an incorrect ID check, that situation had nothing to do with me and didn't justify the way I was treated. I was then made to wait about 10-15 minutes for a manager to review my ID. The manager also claimed it might be fake because he was unfamiliar with the issuing state. Instead of resolving the situation professionally, he involved on-duty police officers to verify it. After waiting an additional 20 minutes, my ID was finally confirmed as valid. To make matters worse, after all that time, my order was still incorrect. I received boneless wings instead of bone-in, and the overall service was extremely slow. It took far too long to get anyone's attention or receive assistance. This entire situation significantly cut into the time I had already paid for to play games, which made the experience even more frustrating. Overall, the service was inefficient, unprofessional, and disappointing. Unfortunately, I will not be returning. please teach your staff how to Read Identification cards , it's no reason an officer should be needed to authenticate an ID if the establishment is selling alcohol.

Frequently Asked Questions About Dave & Buster's Virginia Beach