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Brand Certified

Chipotle Mexican Grill

2.3
(660 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
5399 Kempsriver Dr, Virginia Beach, VA
23464, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 5399 Kempsriver Dr in Virginia Beach, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.3
660 reviews
5 stars
139
4 stars
53
3 stars
33
2 stars
60
1 star
375
  • SH
    Sarah Harris
    3 days ago
    1.0
    Don’t even bother with this location, especially the drive through. You will sit there for 20 minutes staring at the employees all ignoring you while your food sits there getting cold and a line wraps around the building. They almost always mess something up with every single order. If you get a side of queso they fill the container half full like it’s coming out of their paycheck. And it’s been like this ever since this location opened. How it is still in business I have no idea.
  • JK
    Jacob Koehring
    Jun 30, 2026
    1.0
    We previously lived up the road so this Chipotle was convenient in terms of location, at first there were no issues with this location and we always had spectacular service. However now I have had several pick up orders in a row now where I have not received what I've ordered with little to no reasons as to why I wasn't able to get what I've ordered and paid for, it's not the most complicated orders either and very straightforward I'd say but once again I am disappointed with this location as they just can't seem to get it right I suppose. Chipotle is great don't get me wrong but this location represents them poorly.
  • RG
    renee gibson
    Jun 23, 2026
    2.0
    Ordered a take out 2 crispy taco kids meal. Stingy on the corn. There's only 2 sides that come with it, so why be stingy and only so much you can put in the sectioned off container anyway. The ice machine was out so they handed me a cup with ice from behind the counter. Women's bathroom was out of order. The young lady said :everyone has been using the men's bathroom". Nothing really good about this location. Bare minimum existence.
  • NN
    Nauqeas
    Jun 18, 2026
    1.0
    I came here to give it a bad review after waiting 10 mins and still not being serviced, and I see it already has a 2.3 star review average. One girl making food for a lady and her child, two people at the window and one guy just looking lost moving around the register (literally). There was also a guy making the rice. Im unsure if they were understaffed or just working inefficiently. Worst thing is, they werent even busy. One person in the drive thru window ordeing, 3 people in line. Ni, they can't help that the woman in front of me was taking a long time ordering for herself and a 6 year old child but they could definitely help how fast people can get serviced. I've been here twice, I won't come to this one again. I left without food
  • RC
    Rachael Cranford
    Jun 14, 2026
    1.0
    Ugh idk if it’s just chipotle in this area or all chipotles are going downhill but we will not be back to this location. We stopped in to use the restroom and grab dinner. The bathrooms were not clean and both men’s and women’s were out of toilet paper. The food line was a MESS. The glass covering the food was not clean. No veggies. No chips. The young lady working the line was very nice and asking very politely for refills on the veggies and chicken but the young man handling refilling the food seemed to be very inconvenienced by his job duties. Don’t want to work? Done come to work at act like you’re terribly bothered by people ordering food and co workers asking you to simply do your job.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Kemps River Commons serve?

Chipotle Mexican Grill offers a customizable menu of Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

What are the operating hours for Chipotle Mexican Grill at Kemps River Commons?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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