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McDonald's

3.5
(2,888 reviews)

Business Details

5205 Mudd Tavern Road, Thornburg, VA
22565, United States
(540) 582-2070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5205 Mudd Tavern Road, Thornburg, VA
22565, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5205 Mudd Tavern Road in Thornburg, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,888 reviews
5 stars
1,030
4 stars
655
3 stars
507
2 stars
208
1 star
488
  • EA
    Eunice Ayala
    Jul 1, 2026
    1.0
    Bad service, waited for 20 min in line with none to place the order even when they see you, lady talks mean to customers, they might need some really fast pace workers there to greet and at least smile at people, not counting on the wait time…(just a suggestion…), I did not even order there, had to go to another McDonald’s nearby
  • KB
    Karen Burgess
    Jun 13, 2026
    4.0
    One of the nicest staff of ant McDonald's. For the first time my fish sandwich was fresh tasting and looking. The Midlothian VA area McDonald's could take a lesson or two.
  • BB
    Bkxy
    Jun 1, 2026
    5.0
    Food was served warm. Service was good. Bathrooms were clean.
  • JJ
    Jennifer
    May 30, 2026
    2.0
    I've been a customer of the Thornburg McDonald's for many years, often stopping on the way home from work, and have consistently enjoyed positive experiences there. In fact, I've preferred this location over others in the area, even over the one my high school daughter worked at. Because of this history, I have a great deal of respect for the staff, the work they do, and the managers who ran this restaurant. That is why I was so surprised and disappointed by my experience last night. As part of a larger family order, I purchased a large caramel macchiato. When it was served, the large cup was only half full. I politely brought this to the attention of an employee, who explained there was an issue with the machine. He offered to fill the remainder of the cup with milk, lol, and later suggested regular coffee. I simply asked whether the machine could be run again to provide the full drink I purchased ... and another comparable drink would have been just fine if necessary. The machine was down a few times at my daughter's McDonald's location - I just take another option they suggest. At that point, a manager became involved. Rather than working toward a solution, she spoke to me in a loud and confrontational manner, accused me of "being difficult," and refused to provide her name or the name and contact information of her supervisor when I requested it. The interaction took place in front of other customers and employees and turned what should have been a routine customer service matter into an unnecessary public spectacle. Ironically, the issue was ultimately resolved by doing exactly what I suggested from the beginning - run the machine again to fill the cup. Had that been done initially - or had an alternative drink been offered courteously and professionally - the entire matter would have been resolved in less than a minute. My concern, of course, is not the coffee itself. Problems with equipment happen, and we understand that. My concern is the extreme adversarial manner in which the situation was handled, blaming the customer. After many years of positive experiences at this location, it was disappointing to be treated disrespectfully in response to a reasonable request and suggestion about an item I purchased. I hope senior management and the franchise owner-operators review this incident and take steps to ensure customers are treated with professionalism and respect, while resolving minor, routine or any issues. PS - At one point as another option, I suggested a refund, which the manager refused: "you paid for it." Thornburg #8072 McDonald's owner: FYSA in response to your recommendation to follow-up via the McDonald's corporate feedback page. I submitted additional details in that feedback venue last night after the incident took place. Thank you.
  • MA
    Marcelino Augello
    May 11, 2026
    1.0
    Very rude lady at 7am on Monday, May 11th. All I wanted to ask at the drive-through was what time they opened for dine-in because I noticed that the doors were locked. She cut me off mid-sentence before I could even finish my question and proceeded to explain how she didn’t have any help today. I told her it was okay and that I just wanted to know what time they were going to open the doors today and she rudely responded with, “How am I going to open the doors when I don’t have any help today?” I ended up just telling her to have a nice day, and then I left the drive-through. Someone get this poor lady the help she clearly needs.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Thornburg, VA?

McDonald's in Thornburg, VA is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Thornburg?

Delivery service is available every day from 6:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

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