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Business Details
About
Barbecue Restaurant
Redwood Smoke Shack is an award-winning Texas-inspired barbecue restaurant serving authentic wood-fired brisket, ribs, pulled pork, smoked chicken, handcrafted sides, and house-made specialties throughout Hampton Roads, Virginia. Founded by Pitmaster Bob Roberts, Redwood uses traditional Texas barbecue techniques with premium meats, oak-fired smokers, and scratch-made recipes to deliver an authentic BBQ experience. With locations in Norfolk, Virginia Beach, and Suffolk, Redwood Smoke Shack offers dine-in, takeout, catering, gift cards, and online ordering for guests seeking genuine Texas-style barbecue.
Location
Redwood Smoke Shack Texas Inspired BBQ
3881 Bridge Rd, Suffolk, VA
23435, United States
Hours
MondayClosed
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.