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McDonald's

3.3
(559 reviews)

Business Details

21730 Towncenter Plz, Sterling, VA
20164, United States
(703) 433-0860
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21730 Towncenter Plz, Sterling, VA
20164, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
ThursdayOpen 24 hours
FridayOpen 24 hours
Saturday5:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Reviews

3.3
559 reviews
5 stars
217
4 stars
88
3 stars
58
2 stars
33
1 star
163
  • CD
    caleb daubenspeck
    6 days ago
    5.0
    Good food and fast
  • MG
    Milton Gerosideris
    May 11, 2026
    1.0
    Worst McDonalds Manger She was very rude ,everytime i have gone there same negative attitude like we are doing her the favor Go somewhere else for better service
  • SA
    Simren Ahluwalia
    Apr 5, 2026
    1.0
    Horrible customer Service. They get your order wrong and then blame you like it’s your fault on top of that ordered a large fries and it was half empty showed it to them and they did not seem to care.
  • AN
    Abdul Nafay
    Apr 4, 2026
    1.0
    Ice cream machine, frappe machine or the milkshake machine is apparently never working at night time. Seems like the staff is lazy and just does not want to clean the machines hence they take the easy way out and say “the machine is not working” Atleast post a sign outside so people dont get in line for 40 minutes and be stuck just to find out the machine is broken. Management needs to do a better job. Shame.
  • HI
    Hedayyah Ishaq
    Mar 24, 2026
    1.0
    My husband and I have been to this McDonald's location multiple times, and every single visit something has gone wrong. I’ve held off on leaving a negative review until now, but what happened on 3/24 at approximately 2:18 AM was completely unacceptable. We placed a mobile order around 1:50 AM while on our way. We arrived at the drive-thru at about 1:56 AM and sat there for roughly 5 minutes trying to get someone’s attention—no response at all. After getting nowhere, we pulled up to the window and waited another 15 minutes before a woman finally walked by. When we tried to get her attention, she simply waved her hand dismissively and said, “We are closed,” then walked off. No explanation, no attempt to help, nothing. We asked if we could at least get a refund since we couldn’t cancel the order at that point. Again, she waved us off and ignored us. About 10 minutes later, a man walked by and completely ignored us as well. Eventually, he opened the window, and we explained the situation. His response? “We are closed.” When we asked about a refund, he told us there was nothing he could do and that we had to go through the app. I then asked to speak to a manager, and he said the manager was “in the office.” We waited another 15 minutes, and still no one came. At that point, after nearly 45 minutes of being ignored, dismissed, and given zero assistance, we gave up and left to go to another location. As we were leaving, we could clearly see around four employees sitting and laying around in the main dining area. So let me get this straight—there were multiple employees inside, but not a single one could take a moment to help customers who had already paid? This was beyond frustrating—it was disrespectful and completely unprofessional. This will absolutely be our last time ever going to this location. I strongly do not recommend anyone else waste their time or money.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 21730 Towncenter Plz, Sterling, VA?

The McDonald's in Sterling, VA operates from 5:00 AM to 11:00 PM Monday through Wednesday, 24 hours on Thursday and Friday, and from 5:00 AM to 11:00 PM on Saturday and Sunday.

Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru. It is open from 5:00 AM to 2:00 AM Monday through Wednesday, 24 hours Thursday through Saturday, and from 4:00 AM to 2:00 AM on Sunday.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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