Bruster's features 150 flavors of handcrafted ice cream, Italian ice & sorbet. At least 24 are handcrafted daily to be enjoyed in fresh waffle cones and premium desserts.
Location
Bruster's Real Ice Cream
21385 Epicerie Plaza Suite 150 Suite 150, Sterling, VA
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.