Arby's

Reviews

• GG

  Garrett Glendye

  6 days ago
  1.0
  Won't accept any coupons/deals, I live in Augusta county and was told I would have to go to harrisonburg to use such. Yeah like I am really going to drive 45+ minutes just for a roast beef sandwich. Than said they would give me the deal at $15.99 but wouldn't accept the $11.99 coupon and tried to push it saying that at $15.99 I would be saving $3, okay whatever won't ever go back to this restaurant.
• NG

  Noah Grant

  Sep 19, 2026
  1.0
  I wanted to report an experience I had involving two Arby’s employees at the Staunton, Virginia location. I was sitting nearby eating ice cream when two men wearing Arby’s shirts came out of the restaurant. They repeatedly stared at me while I was sitting there eating. I initially ignored it and went about my business. When I was leaving the parking lot, I waved at one of them because they had been staring at me. Instead of simply ignoring me or waving back, he responded by flipping me off and making a rude facial expression. I found the entire interaction very disrespectful and uncomfortable. I understand that employees can have their own personalities and interactions outside of serving customers, but this behavior was especially inappropriate because both individuals appeared to be representing Arby’s and were wearing Arby’s uniforms. I wasn’t bothering them or interacting with them before this happened. I was simply sitting there eating ice cream. I would appreciate it if management could look into what happened and address the situation with the employees involved. Thank you.
• EB

  EMMA Bryant

  Sep 16, 2026
  1.0
  I went to Arby's yesterday and they don't have good customer service in the driver though the lady said i need i need to talk louder and i was all most screaming to tell her my outer and she said i can't hear you and she told i need to talk slower and louder. And when i did my order was mest up and my sandwiches were sloppy and messy were i couldn't eat them i don't recommend coming to this Arby's. I work in fast food and I know you need to have good customer service
• JG

  Joe Gray

  Sep 5, 2026
  5.0
  Tried the newest sandwich, it was delicious.
• RR

  RS

  Sep 2, 2026
  5.0
  Usual excellent food and staff. This place is always our "must eat" on the road.