Papa Johns Pizza

Reviews

• WH

  Walter Enrique Hernandez

  Jun 12, 2026
  1.0
  Do not go to this place. They don’t have air conditioning. It feels like an oven inside this restaurant. The service is terrible, and they don’t treat customers well. I would not recommend this restaurant under any circumstances.
• MM

  Matt

  May 21, 2026
  5.0
  Sijan got me right and he was one of the only workers there this day. Honestly impressed with Papa John’s 😭. Thought it would be shit but it’s fire eats 10/10 pic doesn’t do it justice
• WC

  Wiliam Del Cid

  Apr 19, 2026
  1.0
  Worst place ever you guys have one employee working on a Sunday night ordered 2 large pizzas about 1 hour ago came in to pick up my pizza it’s not ready the guy working saying he it’s not making the large pizza because doesn’t have boxes for it if he can he would give me a small for the same price what kind of joke it’s that if you guys can’t take care of costumer the way it is don’t open your place
• KT

  Ko Tik

  Aug 24, 2024
  1.0
  Absolutely disgusting I asked the lady on the phone to make sure that it’s well done because I have experienced raw pizza in the past and they did the same thing again I spent $50 for some raw doughy pizza eww.
• RM

  Roger Mielec

  Aug 23, 2017
  1.0
  Bought 2 extra large 08/23/17 2:00pm. I've bought Papa John Springfield VA pizza since they opened store. Before I use to always go to Burke VA store; in 30 years never once had a complaint about Burke store. Back to Springfield store, when they first opened, they under-cooked their pizzas. So, I now ask them to cook pizza a minute longer. John, the manager, made my 2 extra large pizzas on 08/23/17; the toppings ENDED about 2 inches from the edge on both pizzas and one pizza had almost all the pizza sauce [for an extra large] in the center and none near the edges. For that pizza, the "dough" in the center, under all that pizza sauce, was UNCOOKED (and I had them add an minute extra to the cooking time to both pizzas, like always). Repeat, the dough in the center was "UNCOOKED," not under cooked! In 30 years of buying and eating Papa John's pizza, that one pizza was by far the worst; I only eat Papa John pizza when it's made properly and cooked properly. "Strongly recommend" that John, the manager, NOT make any more pizzas because he doesn't know how to make a Papa John pizza. The Papa John banner "BETTER INGREDIENTS" is worthless and meaningless if the employee doesn't know how to make a pizza and the employee doesn't know how to cook a pizza. Later that day I called John, the manager, and nicely let him know how poorly he made pizzas. He was apologetic and offered free pizza; I did not accept anything from John, the manager. I will now always be making the longer trip to the Burke VA Papa John store, and unfortunately, eat pizza that is - not as hot - when I get home.

Frequently Asked Questions About Papa Johns Pizza