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Dairy Queen Grill & Chill

3.4
(219 reviews)

Business Details

5230 C Port Royal Rd, Springfield, VA
22151-2102, United States
(703) 321-1820
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5230 C Port Royal Rd, Springfield, VA
22151-2102, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday1:00 PM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

3.4
219 reviews
5 stars
75
4 stars
47
3 stars
29
2 stars
19
1 star
49
  • DS
    Demi Stokes
    Mar 22, 2026
    1.0
    I would not recommend spending your money at this location. The quality here is extremely disappointing. The ice cream was watery and clearly not up to the standard of DQ. I’ve been going to Dairy Queen since I was a child, including the one in Falls Church near my home, and the difference in quality is very noticeable. The cleanliness of this location is also a major issue. The tables and floors were dirty, and the entire place had an unpleasant smell. It did not feel like a well-maintained or hygienic environment. As for the food, the burger was poor quality and tasted like low-grade ingredients were used. It’s obvious that corners are being cut, especially when it comes to the ice cream. My Blizzard was already melting into a soupy consistency before I was even halfway finished. The customer service didn’t help the experience either. Staff were not attentive, and despite placing a mobile order ahead of time, my order was not ready when I arrived. Overall, this location needs serious improvement in cleanliness, food quality, and service. I’m giving it zero stars and would strongly suggest going to a different location.
  • NN
    Nelson
    Feb 14, 2026
    1.0
    It may have legit been the worst $19 I have ever spent ANYWHERE. I got their triple cheeseburger meal with onion rings, and the total came out to almost 19 bucks. It’s not the price that bothered me, but rather the quality of the food. For 19 dollars I expected to have a decent meal ( at least from a fast food place), but the entire meal was very bland and just flavorless. They tried to cover up the tasteless burger by drowning it in ketchup and mayonnaise, but it only made the burger Extremely Messy bc they had put way too much in it. Absolutely not worth the money. Not to also mention that their soda machine had problems. Their CO2 tank may have gone bad because all the soda tasted flat and expired. In other words, all their soda tasted pretty bad. And, yes I did try a sip of all of them just to be sure. I definitely Regret spending $19 there, when I could’ve gone literally ANYWHERE else, and literally ANYTHING would’ve been better for that amount.
  • YL
    Youkie Liu
    Dec 20, 2025
    3.0
    Please update your hours, including us 3 groups of people stopped by and were told they changed their hours and they closed at 9 now…..
  • HB
    Hollie Brown
    Dec 13, 2025
    2.0
    Food was delivered to us room temperature. Restaurant felt like being in freezer. Will not be going back
  • CO
    Charles Olson
    Feb 14, 2025
    5.0
    Love coming here to get chicken tenders, cheese curds, and ice cream.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified May 17, 2026Yext Knowledge Graph
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