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Business Details
About
Pizza Restaurant
Papa’s Pizza is a cozy restaurant offering everything you love about Italian cuisine. Featuring classic Italian dishes such as pizzas, subs and pasta, and fresh salads. We have something for everyone. The first Papa’s Pizza opened in Bassett VA in 1998, and in 2019, third generation owners Vincenzo and his wife expanded into beautiful Salem, VA. They continue to serve the traditional recipes created from the long family line of Italian chefs, and also new dishes with a modern twist on Italian cuisine.
Location
Hours
MondayClosed
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:30 PM
Saturday10:30 AM - 9:30 PM
Sunday10:30 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.