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McDonald's

3.6
(1,877 reviews)

Business Details

101 Electric Rd, Salem, VA
24153, United States
(540) 986-2015
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Electric Rd, Salem, VA
24153, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 101 Electric Rd in Salem, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,877 reviews
5 stars
715
4 stars
414
3 stars
302
2 stars
160
1 star
286
  • JL
    Josiah David (lonelysnowmann)
    Sep 22, 2026
    2.0
    This is the opposite of fast food. Consistently the slowest mcdonalds I've been to. Drive thru line is consistently wrapped around the building with slow movement
  • AA
    Austin
    Sep 9, 2026
    1.0
    Whenever I order fries from here I end up with completely unsalted fries. When I called to complain about this, I was hung up on and my number was blocked. I called again on different number and was able to get a hold of the manager. When I told her my complaint, she told me to "just ask for salt next time" and that "we're only allowed to use so much salt."
  • BB
    Brahim Benhammou
    Aug 28, 2026
    1.0
    Very disappointing experience at McDonald’s. I clearly ordered a double burger, but I was given a regular burger instead. When I brought the mistake to the employee’s attention, instead of simply correcting the order and handling the situation professionally, she insisted that I had ordered a regular burger. Her response made me feel like she was calling me a liar. I even told her they could check the camera and audio if there was any doubt. Mistakes happen, and I understand that. The real problem was the way the situation was handled. A simple apology and correction would have solved everything. Management seriously needs better training in customer service, communication, and how to handle complaints respectfully. Employees should be trained to solve simple problems instead of arguing with customers and making them feel dishonest. Very poor customer service and a very frustrating experience.
  • TM
    Tim Murray
    Aug 3, 2026
    1.0
    I don't know what is wrong with these people. They won't put any sauce on anything. I got a big mac with no big mac sauce! I ordered the steak egg and cheese meal with extra breakfast sauce and there is zero sauce on it! Do they get a bonus depending on how much sauce is left over each month? I would say more but it would get me banned from this site
  • HM
    Hannah Mercado
    Aug 2, 2026
    1.0
    Legit one of the worst McDonalds I’ve been to. How is it possible that the app doesn’t work only at this store? It works fine at every single other location. Also the customer service was atrocious when I could finally get some help at the front counter.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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