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Brand Certified

Chipotle Mexican Grill

3.4
(484 reviews)

Business Details

1122 W Main St, Salem, VA
24153, United States
(540) 380-8230

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1122 W Main St, Salem, VA
24153, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1122 W Main St in Salem, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.4
484 reviews
5 stars
213
4 stars
70
3 stars
38
2 stars
47
1 star
116
  • SS
    Silvia Salcedo-Tamariz
    2 days ago
    3.0
    Unfortunately my carnitas bowl and my sister's was very very salty, we though the pico de gallo was salty and messed up the whole meal. Could not eat it.
  • ML
    M L
    3 days ago
    1.0
    I don't usually write reviews but this definitely needs addressed. I understand its a holiday and restaurant business is stressful but to have poor customer service and to make a customer feel like a burden is absolutely ridiculous. Soon as I came in the atmosphere was off, wasn't greeted. Got 2 bowls than asked for a fountain drink. Went to get the drink and the ice wasn't working, I go to tell them and get responded back with "well it isn't working l" okay well than I do not want the drink, why would I want a warm drink? Lady than says "well I dont know how to refund you". Another lady rudely grabs the cup from me and goes to the back and fills up the cup with ice and hands me it. Just the whole visit today was terrible, the customer service was absolutely horrible. The workers seem clueless as crap and just shouldn't be employed honestly if this is how they treat people. Stress comes obviously with any job but if you're having that bad of a day than you need to leave or find another job period.
  • ES
    Ethan Smith
    Jun 17, 2026
    2.0
    Very dissatisfied w Salem Chipotle. Placed an online order and picked up in the drive through. Young kid with long frizzy ponytail had the worst attitude after leaving us sitting at the window waiting for assistance. My wife was in the car and didn’t want an altercation so we pulled off.
  • BR
    Brian Rayburn
    Jun 9, 2026
    2.0
    Abysmal. Chips were so stale they tasted wet and chewy. Queso was cold. No sour cream on the line. Barbacoa was in fist- sized chunks. 1 star for the rice. 1 star for the one guy working to clean things while the others talked. The crew and manager should be embarrassed
  • NS
    Noah Shahinian
    Jun 9, 2026
    4.0
    I come frequently and while all chipotles have massive inconsistencies, the management here does a good job minimizing that. It is ultimately a solid experience. The rice is undercooked relatively frequently. But seems to be getting better. Certainly outperforms the rest in our area.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Salem, VA?

Chipotle Mexican Grill in Salem, VA is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Salem, VA?

It is located at 1122 W Main St, Salem, VA 24153, United States.

Brand Certified Facts from Chipotle Mexican Grill

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