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McDonald's

3.2
(2,875 reviews)

Business Details

I-95 & Ladysmith Rd, Ruther Glen, VA
22546, United States
(804) 448-4600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
I-95 & Ladysmith Rd, Ruther Glen, VA
22546, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on I-95 & Ladysmith Rd in Ruther Glen, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,875 reviews
5 stars
829
4 stars
572
3 stars
483
2 stars
274
1 star
717
  • JG
    Janeen G
    1 day ago
    1.0
    It was dirty. The bathrooms especially. The sink didn't work it splashed water everywhere. It was all wet in there. Someone is gonna slip.
  • LL
    Leslie M (LeslieM)
    4 days ago
    1.0
    The slowest and most inefficient McDonald’s experience of my life—and this is not an exaggeration! I ordered at the indoor kiosk but no employees were visible when I walked inside. When I completed my order, a blank receipt printed so I did not know my order number or have proof of purchase. I waited with others for pickup orders to appear in the pickup area, but no food was coming out. It appeared that the focus was on the drive through, because all employees were in the back and food was going out the drive through window. Finally, walk in customers came in about 10 minutes after I did and flagged down an employee to take their order. I had an opportunity to ask about the status of my order at this point, explaining that I’d been waiting but had no receipt because the kiosk printer was broken. The elderly woman working the front shrugged and said “It doesn’t work.” The customer ordering at the counter then asked the same employee if her child’s burger would be plain as ordered and she said “I hope so.” When all customers at the front had received their orders and left—including the “plain burger” order that ordered at the register approximately 10 minutes after I’d placed my kiosk order—my husband came in to check on me because he had walked our dog and refueled our car while I was waiting for our two-cheeseburger meal. We finally walked almost completely behind the counter where the young employees were working hard at the drive through and asked what was going on. We had ordered two cheeseburgers and a large fry—no special customizations. The elderly lady at that point said “I’m waiting for a cheeseburger—we have only one!” I never saw her try to fill my order. I did not have a drink cup yet at the 20 minute mark! She threw a drink cup my way and I nearly fell down trying to fill it. It was rainy out, and the floors in the dining area were exceptionally slick. I’ll save the bathrooms for another day. Needless to say, next time my husband will listen when I tell him I’d prefer Arby’s (there’s one next door). His objection to grabbing food at Arby’s? “They’re typically kind of slow.” Lesson learned. This is the slowest McDonald’s in the land.
  • DT
    Danielle Elizabeth Taylor
    Sep 24, 2026
    1.0
    There was a hair in my food, it was curly and I have incredibly straight hair so I know it wasn't mine, and when I asked for a refund and for them to just throw the food away, the manager didn't say a word to me, snatched the food off the counter, made new food and said it was for the "lady" The employees were rude and dismissive from the moment I pulled up to the window because I accidentally used the wrong card and they had to re ring my order. Don't come to this establishment unless you want to eat disgusting and unsanitary food.
  • NG
    Nicole Gleicher
    Sep 20, 2026
    1.0
    Service is so inefficient. Making me wait so long for food, so unnecessary. Won’t be coming back.
  • JM
    Jenna Mcpherson
    Sep 2, 2026
    2.0
    I ordered on the kiosk and had to pay cash at the register. I stood there IGNORED for 10 minutes before I finally said “hey can I please pay for my order” to a man who just rolled his eyes and told me how much it was and then proceeded to finally take other people’s orders. While waiting for my food I saw an older gentleman trying to get assistance and they just looked at him. Maybe 10 minutes after that (yes I was STILL THERE) one of the associates yelled at the older man that his order was ready and he could stop looking for it. I snapped because you don’t yell at the elderly especially someone who needed help. I said “do not yell at him, he has been trying to get your attention this whole time. Please don’t do that you can just hand it to him or something but if you don’t have anything nice to say then don’t say anything” then she tried to make it sound like he was harassing them even though he came in after and tried talking to them TWICE. Thats it’s. When my order was finally ready, I couldn’t get anyone to give me my cups. I had to walk behind the counter to get my cups. Just absolutely absurd. I’m more mad about her yelling at that little old man but the wait just topped it off.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer a drive-thru service, and what are its hours?

Yes, there is a drive-thru service available 24/7 every day.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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