This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert Shop
Sugar Shack Sweets & Treats is a family-owned and operated cafe dedicated to bringing a taste of the islands to our local community. We pride ourselves on offering a unique, high-quality menu at fair prices, ranging from our signature Hawaiian-themed bagel sandwiches and hearty soups to our famous Specialty Cheesecakes and Hershey’s Ice Cream. Whether you’re fueling up with a Lotus Energy Drink and specialty coffee or cooling off with Tropical Sno and Island Sodas, there is something for everyone. From daily dining to catering your next private party or festival, we are here to make life a little sweeter.
Location
Sugar Shack Sweets & Treats Café
510 Franklin St C, Rocky Mount, VA
24151, United States
Hours
Monday6:30 AM - 9:00 PM
Tuesday6:30 AM - 9:00 PM
Wednesday6:30 AM - 9:00 PM
Thursday6:30 AM - 9:00 PM
Friday6:30 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday1:00 PM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.