Located in Roanoke, VA, The Hatch is a vibrant restaurant serving surrounding areas with delectable custom recipes and a variety of delicious meals. Since being established in 2022, we've become a beloved spot for those seeking affordable meals, from juicy burgers and savory barbecue to crispy fried chicken and refreshing drinks. At The Hatch, we pride ourselves on using the freshest ingredients and delivering exceptional customer service. Our inviting atmosphere and innovative custom recipes ensure that guests return time and time again. Visit The Hatch for a memorable dining experience and enjoy a meal that hits the spot!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.