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McDonald's

3.7
(2033 reviews)

Business Details

2801 Franklin Rd SW, Roanoke, VA
24014, United States
(540) 345-4434
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2801 Franklin Rd SW, Roanoke, VA
24014, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.7
2,033 reviews
5 stars
802
4 stars
473
3 stars
347
2 stars
139
1 star
272
  • EP
    Eury Paredes
    May 2, 2026
    1.0
    I when just to pick up 2 times, the to times the girl (short, with dreds) did not hand the order to me no even tryied to place it close to me, no even near the pick up sign, why like that mcdonal?
  • TR
    Tom R
    Apr 20, 2026
    1.0
    This is the slowest McDonald's I've ever been to. All I'm getting is an iced coffee and an egg and cheese biscuit. It's right near work so I go there. I would go to the drive thru and order but that took to long. So I started doing the online order and they still don't make anything until you show up to pick it up. So you still have to wait. Then when I do get my drink it's either all coffee, all milk, or all sugar. They don't follow the main recipe and it's Russian roulette as to what you're going to get. So not only does it take forever to get anything no matter what you do, but you usually have to ask them to remake it. It's frustrating. If they weren't right by work I would never go back to this place. 😖
  • CA
    C Andrews
    Apr 6, 2026
    2.0
    This morning store doors locked and could not pick up orders ! In line for over 22 min and order was wrong . Man at drive thru window was not competent enough to work and take money he was confused and should not have been handling cards ! He walked off and disappeared with my card ! There were only 3 people there it appears and young manager ( I guess) was walking in circles . IT WAS A MESS and DID NOT GET WHAT I ORDERED !
  • XX
    XenoGaming
    Apr 2, 2026
    1.0
    Absolutely horrendous lunch, waited almost 20 mins for one 2 cheeseburger meal and separate sandwich and fry. 2 cheeseburger meal turned out to only be 1 cheeseburger. Staff seemed to ask everyone but me what they were waiting on, and the atmosphere was awful with half their lobby taken apart and clearly workers not in uniform asking what people needed while being grossly not within the works hygiene standards. Wouldn’t recommend this place anymore, it’s going down hill fast
  • EH
    Evalette Hicks
    Mar 31, 2026
    1.0
    Some dude called my momma old 😭

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week, including drive-through and delivery services.

Does this McDonald's offer drive-through service?

Yes, this McDonald's location provides 24/7 drive-through service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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