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Brand Certified

Chipotle Mexican Grill

3.6
(708 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
4753 Valley View Blvd NW, Roanoke, VA
24012, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 4753 Valley View Blvd NW in Roanoke, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
708 reviews
5 stars
313
4 stars
134
3 stars
63
2 stars
53
1 star
145
  • DD
    Dajsha
    Sep 14, 2026
    1.0
    Miss Juanita, worst customer service I've ever experienced. She got mad cause I wanted light rice, she had some in a spoon I told her less than that, she said "so what are we doing?" I said "you putting light rice, what you mean?". She threw my bowl down and took off her gloves and got someone else to make it. I still don't know what I said or did wrong. Was that suppose to make me not get my bowl? It was still banging! & I sure did call corporate! work on your attitude or quit your job. She always got a nasty attitude. Just because your day going bad don't mean try and make everybody else's bad.
  • KH
    KaTie Holloway
    Sep 8, 2026
    5.0
    Always friendly staff, large portions and great food.
  • MM
    Megan M.
    Aug 27, 2026
    5.0
    The manager with curly long hair helped with my chipotle meal refund issues when I was accidentally double charged for extra chicken. Him and the cashier were so kind and helpful!
  • NN
    Nicole
    Aug 27, 2026
    1.0
    Messed up my mobile order, and when I politely suggested that it was wrong she said “my bad I was hoping you came back” she gave the food that I had opened (someone else’s order with my name on it) and gave it to someone else… then when we asked to buy a side of chips in store, the lady rolled her eyes and didn’t even acknowledge us. She just told us our total. Very disappointed
  • DD
    Devanshu Desai
    Aug 20, 2026
    1.0
    Never seem to have any food, have to wait for rice, chicken, when asked about why they don’t have rice or chicken ready the staffs attitude changes towards customers Would not recommend this location

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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