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Subway

3.4
(126 reviews)

Business Details

(804) 565-3600
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 9127 Staples Mill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9127 Staples Mill Rd, Richmond, VA
23228, United States

Hours

Monday8:30 AM - 9:30 PM
Tuesday8:30 AM - 9:30 PM
Wednesday8:30 AM - 9:30 PM
Thursday8:30 AM - 9:30 PM
Friday8:30 AM - 9:30 PM
Saturday8:30 AM - 9:30 PM
Sunday8:30 AM - 9:30 PM

Menu

1 menu · 130 items

Explore offerings from Subway on 9127 Staples Mill Rd in Richmond, with popular sandwiches, snacks & sides, dessert, and protein bowls available at this location.

Subway 21099-0 Menu en-US

130 items

Reviews

3.4
126 reviews
5 stars
55
4 stars
20
3 stars
10
2 stars
8
1 star
33
  • JK
    J.R. Kelley
    Jul 4, 2026
    1.0
    The young boy working today was so rude and dismissive. Didn’t say a single word to me or even ask what I wanted, he had the biggest attitude and looked like he didn’t wanna be bothered or be there. I leave one star and will not return as long as he is there, because again, if you hate your job that much then quit
  • JB
    John B
    Jun 23, 2026
    5.0
    Miss Emily and her team make us feel at home every time we visit. My BMT sub this weekend was delicious as always.
  • II
    Iesha
    Jun 9, 2026
    1.0
    Stopped here to get some food. Actually haven’t had subway in a long time and thought I’d give it a try again. Plus my my kids wanted to try it. Firstly I felt like the female worker(older black lady) was a bit impatient. 2nd. The most nastiest thing A food worker could do is TO CUT THEMSELVES WHILE SLICING THE BREAD AND THEN CONTINUE SLICING WITH THE SAME KNIFE WHILE BLEEDING, thinking you didn’t notice. And I’m there waiting to see if she was really going to continue making my child’s sandwich While her hand is bleeding, even though it was a small cut it’s still a cut and you’re dealing with somebody’s food. Myself or my child could’ve been exposed to any pathogen/Infection, as simple/small as it sounds. the fact that I had to tell her that I would prefer for her to stop making the sandwich and go take care of the wound said a lot to me. Before I could even tell the other worker, he was already cutting somebody else’s sandwich for an online order, and I told him the knives need to be washed and sanitized, which means he would have to remake the order And he looked at me confused and pretty much kept making the sandwich while she grabbed the knives. I don’t even know if she actually washed the knives who knows but then her grabbing a spray bottle asking me if that’s OK which I don’t know what she was gonna do with a spray bottle…like was she going to spray it where the food was? Yes, she would need to clean the board, but I damn well know she wasn’t going to be spraying near the food and if that’s something they normally do. They definitely need to be retrained but overall your workers do need to be trained on what to do when it comes to infection control. After all that I definitely did Not want to continue with the order. DISGUSTING 🤮.
  • CH
    Chelsea Harrison
    May 18, 2026
    5.0
    Very efficient and customer service was exceptional .I will be back!
  • AA
    Auren
    May 6, 2026
    5.0
    Great service, friendly staff food quality excellent and store very clean!

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