We are a Richmond bagel, first and foremost. Being an engineer in his past life, Nate meticulously developed our bagel recipe. Nate spent 2 years serving and asking what Richmonders were looking for, all the while traveling back and forth to New York, New Jersey, and Virginia making friends and getting advice from the best bagel makers out there.
We aim to perfect the classics and make a true Richmond bagel that reflects our beautiful, complex river city. We’re a local coffeeshop loving, farmer’s market friendly, preservative free, chickens in the backyard, beers on the porch, bagel in the morning kind of company.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.