On April 1st, 1995 MOSAIC Café & Catering opened its doors in Carytown with only 10 seats and a handful of staff. Since then we have grown into, not only a Richmond dining institution nestled in the heart of the River Road Shopping Center, but also a full-scale catering and event company. MOSAIC Catering + Events employs over 200 associates from Richmond, Virginia to Charleston, South Carolina. Nourishing the mind, body, and soul has always been the mission for the owners, Steven Niketas, Mike Holland and Laurette Garlitz, and that fervor flows throughout all of their endeavors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.