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McDonald's

3.0
(1,492 reviews)

Business Details

708 Hull St, Richmond, VA
23224, United States
(804) 231-3807
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
708 Hull St, Richmond, VA
23224, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 708 Hull St in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,492 reviews
5 stars
412
4 stars
233
3 stars
235
2 stars
136
1 star
476
  • WB
    William Burke
    4 days ago
    1.0
    Slowest McDonald’s in the city the ownership needs to get new management in here bad
  • MM
    Michaela Mosby
    5 days ago
    1.0
    I had an extremely unpleasant experience at this location, and unfortunately, the manager, who I believe was named Kia, made the situation significantly worse. I visited expecting to redeem an advertised app-exclusive deal for either two chocolate chip cookies or a Mini McFlurry. Despite the promotion clearly appearing in the McDonald’s app, I was told they can’t ring up the 2 cookies because they only sell 3-packs. Ultimately, I left without receiving what I came for. If a promotion is being advertised as available, customers shouldn’t have to deal with confusion or be made to feel as though they’re wrong for trying to redeem it. What bothered me even more was the manager’s rude, dismissive, and disrespectful attitude. When I explained that a new employee had informed me that cookies were sold individually, to see if they could maybe try and ring it up that way rather than in the quantity I was expecting, her response was that he was new and didn’t know anything. Excuse me? There is absolutely no reason to undermine or belittle an employee, especially in front of a customer, simply because they are still learning. Instead of professionally addressing the misunderstanding, she chose to dismiss my concern and throw her own employee under the bus. Honestly, I felt bad for him. New employees are supposed to be trained, supported, and given the opportunity to learn, not made to feel incompetent by the very manager who is supposed to lead them. If this is how management speaks to customers and treats employees, it says a lot about the environment being maintained at this location. Customer service starts with management, and Kia’s behavior was a perfect example of how NOT to handle a customer concern. I left without a single product, without the advertised deal being honored, and with a completely unnecessary negative interaction. I hope the appropriate people take the time to address this because nobody should have to deal with that kind of customer service.
  • MM
    Mark
    Oct 24, 2026
    1.0
    On 10/23 at 9:34pm I entered a drive thru lane with only 3 cars ahead of me. I did not reach the pick-up window to get my food until 10:25. It took 50 minutes to get through the drive thru. The person working was too busy on their cell phone to do their job. My food was not surprisingly cold. This location should be shut down. The local owner apparently couldn't care less. What a dump.
  • NB
    Nikki Brew
    Oct 21, 2026
    1.0
    This is the worst McDonalds in Richmond. I thought the 18th st one was but no, not anymore.
  • TT
    Truthfully Tasty
    Oct 17, 2026
    1.0
    Pulled up at 12:10AM on a Friday night. Sat in the drive-thru for over an hour before I even got to the speaker. Whole thing took over an hour and 30 minutes. Yeah, it’s late so the crew’s smaller, I get that. But if this spot gets slammed at night you staff for it. You don’t just let people sit forever while cars get pulled up in whatever random order they feel like, three from one lane, one from the other, then two random cars pulled in front of everyone else? Zero effort to manage it. Hour-plus wait after midnight at a 24-hour McDonald’s is ridiculous. Looks bad on whoever’s running the place. Go somewhere else after hours.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 708 Hull St, Richmond, VA?

McDonald's at 708 Hull St in Richmond, VA is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24 hours a day.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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