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McDonald's

3.2
(2,378 reviews)

Business Details

6808 Midlothian Tpke, Richmond, VA
23225, United States
(804) 276-3219
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6808 Midlothian Tpke, Richmond, VA
23225, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
SaturdayOpen 24 Hours
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6808 Midlothian Tpke in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,378 reviews
5 stars
729
4 stars
432
3 stars
436
2 stars
220
1 star
561
  • PP
    Pixie
    Oct 26, 2026
    1.0
    I am a frequent customer of this McDonald’s location and usually have a great experience, but today I am extremely frustrated. I placed a mobile order ahead of time to pick up through the drive-thru. When I arrived around 5:10 AM—even though the store opens at 5:00 AM—another customer and I waited for about 30 minutes at the speaker without a single employee informing us that we couldn’t order yet or that there was a delay. Leaving customers waiting indefinitely without any communication is extremely rude and unprofessional, especially when people have to be at work. When I finally pulled up to the window to see what was happening, the employee simply made gestures indicating they wouldn't serve me, instead of opening the window to explain or help. To make matters worse, my order shows as 'ready' in the app and I was already charged, but I never received my food. Since calling the restaurant is useless because nobody answers, and the app doesn't provide a direct support option for this specific issue, I am writing to request a full refund. McDonald's shouldn't take payments immediately through the app if the location isn't prepared to fulfill orders efficiently or communicate with customers.
  • CC
    Chey Tillett (Ch3ybby)
    Oct 21, 2026
    1.0
    The food was as cold as my heart. 😭😂 The fries were HORRIBLE and cold not even a little warm, just straight-up disrespectful. 🍟🥶 The rest of the food was cold too, and somehow I ended up with the wrong drinks on top of everything else. Customer service was mid at best. It definitely could’ve been better, because nobody seemed too concerned about getting the order right or making sure the food was fresh. I came to McDonald’s for a quick meal and left feeling like I had personally offended the entire establishment. 😂 1 star because I can’t give no star. Please do better.
  • KL
    Kris L
    Oct 20, 2026
    1.0
    The worst. They have like 20 employees yet we are standing there waiting to ask for napkins, staw, etc. Maybe stop paying all these ppl and pay a few that can actually run a shift
  • SS
    salskamaka
    Oct 20, 2026
    1.0
    Well don’t bother coming at 630 AM. Employee Had a bad attitude when asked a question about biscuits and gravey. Like I’m supposed to know you’re the one that works here dude.. Hardee’s right down the street
  • ES
    Elizabeth S
    Sep 22, 2026
    5.0
    My review is for noon on 09/20/26 Ashley at the register went above and beyond to make sure I could have my coffee the way I like it. She was happy to accommodate and answered any questions I had with a smile. Great energy and customer service!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's restaurant on weekdays?

McDonald's is open from 5:00 AM to 2:00 AM Monday, Tuesday, and Friday, and from 5:30 AM to 11:00 PM on Wednesday and Thursday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, runs 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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