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McDonald's

3.2
(2,355 reviews)

Business Details

6808 Midlothian Tpke, Richmond, VA
23225, United States
(804) 276-3219
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6808 Midlothian Tpke, Richmond, VA
23225, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
SaturdayOpen 24 Hours
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6808 Midlothian Tpke in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,355 reviews
5 stars
719
4 stars
431
3 stars
431
2 stars
219
1 star
555
  • ES
    Erin S
    Jun 13, 2026
    1.0
    Absolutely ridiculous experience. McDonald’s gave my order to the wrong person, and when my actual Uber Eats driver arrived to pick it up, the staff refused to remake it. So let me get this straight… you gave away my food, then acted like it was somehow my problem? Mistakes happen, but refusing to fix your own mistake is terrible customer service. The Uber Eats driver did nothing wrong and neither did I. Instead of remaking the order, they just left me without the food I paid for. Fast food isn’t rocket science. Verify the order before handing it out, and if you make a mistake, take responsibility and correct it. Very disappointing experience.
  • TC
    Twanda Carney
    Jun 7, 2026
    3.0
    The customer service could be better, but again I expect too much. Cashiers are so stressed about beating the time they are neglecting the customer.
  • JB
    Jereen Brown-Lucas
    May 31, 2026
    1.0
    This location has poor service. Our family wanted over 15 minutes for a curbside pick up. But no one came out with our order. My husband went in, only to find our food sitting the counter. He was took, it's a good thing he came in. He was just getting ready to bring the food out, but he didn't have time to bring our food. So, how was that supposed to be communicated to us. The McDonald's employee then tells my husband he was the only one in the restaurant. But my husband saw the store manager sitting down talking to the same employee. McDonald's please do better. My first and what should have been my last here, there was big between the manager and an employee. Never again.
  • NA
    Nicole Alston
    May 30, 2026
    2.0
    Worse experience in a long time. The dining room was a hot mess with people standing everywhere waiting, the cashier was mad at something and wasn't afraid to let all of us guest know it, and to top it off, my fish filet must of been made the day prior and reheated because it was a dark, 12 hour old MESS! Please McDonald's, you can do better for the community 😔
  • LB
    Leee B
    May 23, 2026
    1.0
    This McDonald’s is absolutely disgusting. It’s actually one of the most disgusting ones I’ve ever been to. The bathroom is absolutely horrible. The workers are overly aggressive. There’s been multiple times where I’ve came here to order food and just drove out of the drive-through because of the tone of the person on the intercom… There’s always a lot of aggressive homeless people standing in front of here like it’s a club…. Smoking weed being loud and obnoxious and constantly asking for money in an aggressive manner. I would never recommend this McDonald’s to anyone.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's restaurant on weekdays?

McDonald's is open from 5:00 AM to 2:00 AM Monday, Tuesday, and Friday, and from 5:30 AM to 11:00 PM on Wednesday and Thursday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, runs 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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