Location.com logo
Brand Certified

McDonald's

3.0
(1,389 reviews)

Business Details

5520 W Broad St, Richmond, VA
23230, United States
(804) 282-7514
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5520 W Broad St, Richmond, VA
23230, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5520 W Broad St in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,389 reviews
5 stars
374
4 stars
222
3 stars
248
2 stars
143
1 star
402
  • JN
    Jenna Netroe
    Oct 26, 2026
    1.0
    I’ve just never ever gotten the right order at this location.
  • CC
    Corey Carr
    Oct 24, 2026
    2.0
    Hands down the worst McDonald's Ive been to. Asked for a large water and they charged it as a large sweet tea with a note to make it a water. 2.30 is absurd. Typically it's its own button and less than a dollar. The water cup came covered in soda syrup. We asked the employee to remake it and he acted as if it was a major inconvenience. Everyone seemed miserable. Ordered medium fries and it was less than a small bag in volume. They pinched the bottom to make it look full
  • SH
    Shelva Hawkes
    Oct 22, 2026
    1.0
    Management standing around talking to each other and the store is full of people. At least come to the counter to see what people need.
  • CC
    Chuck
    Oct 17, 2026
    1.0
    Why why why would you even go here expecting anything but disappointment. It's on you
  • JG
    jesse gandy
    Sep 11, 2026
    1.0
    This place is crazy - literally the worst. They always get a few things wrong with order, zero customer service especially/mainly in evenings. So many bad experiences here. Owner must not care at all about this business. Just terrible all around.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5520 W Broad St, Richmond, VA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does McDonald's provide drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: