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McDonald's

2.8
(1,916 reviews)

Business Details

8210 Brook Rd, Richmond, VA
23227, United States
(804) 264-3512
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8210 Brook Rd, Richmond, VA
23227, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8210 Brook Rd in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.8
1,916 reviews
5 stars
457
4 stars
311
3 stars
272
2 stars
215
1 star
661
  • BA
    Betty Ann
    2 days ago
    4.0
    The drive thru should focus more about customer service and customers orders
  • MT
    Mark Tempel
    6 days ago
    1.0
    The WORST McDonalds. It’s a 2 minute drive from my house.. I’ll drive 15 minutes to go to another McDonald’s bc this one on Brooks is run so bad. The employees and manager are insanely incompetent. DO NOT GO HERE
  • AB
    Alex Bullens
    Oct 16, 2026
    1.0
    Takes forever and they get your order wrong. Do not waste your money or time here it is not worth it.
  • BS
    Benjamin Solomon
    Oct 13, 2026
    2.0
    Oct 13 10:30am It took 45 minutes, when it was slow, to get my order. I originally used the kiosk but decided to get the order at the register and pay cash. The drive through guy that took the order even chuckled when he still saw me waiting. "You're still waiting?" I think there was something wrong with their computers. There was a guy that got an order before me when he got there after. Finally after talking to another employee, the mngr got my order when she looked at my reciept she said "you've been waiting for 45min?" She turned my 2 dbls into medium meal as an apology. I think I'm done with McDonald's for a while.
  • DP
    Don Petree
    Oct 2, 2026
    1.0
    Horrible drive thru experience at 7:45 AM. Spent approximately 5 minutes at the "order here" speaker and the employee never took my order. I got the "welcome to McDonald's can I take your order?" several times, but it seemed like she couldn't hear me or wasn't listening. The "your order" screen kept showing the food that the customer in the other drive thru lane was ordering. I think she was trying to multi-task. I finally drove to the window without placing an order. I pulled up to the window and asked, "can I please order my breakfast here?" She didn't respond and closed the window in my face. I drove off. Disappointed and hungry.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 8210 Brook Rd, Richmond?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight Thursday through Saturday.

What time does the drive-through open and close at this McDonald's location?

The drive-through opens at 6:00 AM every day. It closes at midnight Sunday through Wednesday, and at 1:00 AM Thursday through Saturday.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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