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McDonald's

3.4
(2,536 reviews)

Business Details

2300 Willis Rd, Richmond, VA
23237, United States
(804) 271-4593
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 Willis Rd, Richmond, VA
23237, United States

Hours

Monday5:00 AM - 2:00 AM
Tuesday5:00 AM - 2:00 AM
Wednesday5:00 AM - 2:00 AM
Thursday5:00 AM - 2:00 AM
Friday5:00 AM - 4:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 2:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2300 Willis Rd in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,536 reviews
5 stars
897
4 stars
515
3 stars
420
2 stars
224
1 star
480
  • JA
    Joseph Alm
    Jun 30, 2026
    1.0
    Got five fudge sundaes for the kids. This McDonalds was weirdly schiesty, giving us about half the normal amount. Lame. Also, the bathroom was gross.
  • BJ
    Bomb Jackson
    Jun 26, 2026
    1.0
    If you like raw burgers this joint is for you! 2nd time in a row. Parents, take your children here if you would like them to consume rawness!
  • AS
    Ashley San
    Jun 26, 2026
    1.0
    Terrible decision stopping here after my 12-hour shift. The lady at the speaker said the wait would be about 15 minutes because it was just her and the cook. I completely understood that. I’ve worked in fast food before, so I know how stressful it can get when you’re short-staffed. But after she finished talking, I guess she forgot to turn her mic off. She was talking rudely to staff and as well as doordash/ mobile order customers and when the people behind me started beeping, she started going off about how it was just her and the cook. I get being frustrated, I really do. But the customers didn’t cause the staffing issues. A little communication and kindness goes a long way, especially when people are already being told there’s a wait. There’s no reason to be rude to people who are just trying to grab some food.
  • NT
    Nene Taylor
    Jun 12, 2026
    2.0
    Associates at this location very rude & disrespectful. I went in and ordered two strawberry cream pies and a carbonated water, I was advised that McDonald’s does not sell carbonated water. I attempted to educate the employees that in order to make their soda they needed carbonated water. She attempted to argue with me and tell me they didn’t have it. I then asked for the manager, the manager came up front lying talking about they don’t sell carbonated water after another employee went and get it from me. This manager was very rude and refused to give me the corporate number to allow me to voice my concerns about how disrespect these associates were. I will not return back to this McDonald’s ever again.
  • MH
    merceds hidalgo
    Jun 6, 2026
    1.0
    Please stay away from this mcdonald especially if you are a truck driver or driving long distance. I just stopped at this location where i expend almost 50 dollars and got no ketchup. The manager who seems to be very sad with her live told me that i needed to drive thru for whatever i needed without even trying to find out what was my concern. All i wanted was a ketchup for my fries. While we ate a truck driver try to buy something and she “jessica” which i know is not her name, did not wanted to serve him because he needed to drive through. How a truck is going to drive through? When we asked for her name she slam the window at our face. If this mcdonalds is open 24 hours you need to hire people that needs a job because it is not pleasant to drive more than six hours stop to get some food and have a karen give you attitude just because you wanted ketchup.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 2300 Willis Rd, Richmond?

McDonald's is open daily from 5:00 AM to 2:00 AM, with extended drive-thru hours until 4:00 AM on Fridays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 2:00 AM, extending to 4:00 AM on Fridays.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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