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McDonald's

2.9
(2,869 reviews)

Business Details

1800 E Broad St, Richmond, VA
23223, United States
(804) 783-8152
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 E Broad St, Richmond, VA
23223, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1800 E Broad St in Richmond, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.9
2,869 reviews
5 stars
711
4 stars
405
3 stars
491
2 stars
300
1 star
962
  • WC
    Will Crawford
    Oct 31, 2026
    1.0
    Wait times are ridiculous. They will have tons of employees standing around complaint about the work, and have one or two people actually making food. I just walked out because there's at least ten people who had been waiting a while. The place is also disgustingly dirty, and always shot tempered with customers. It honestly need to close. Wish I could give less than 1 star...
  • A
    قصي الالوسي
    Oct 30, 2026
    1.0
    Is this even reasonable? You’ve abandoned us out here in the freezing cold, and there hasn’t been a single staff member around for half an hour! How can this be acceptable? This is the worst experience of my entire life
  • TC
    Thomas Cash
    Oct 25, 2026
    1.0
    Worst McDonald's experience, and I am a dang stockholder. The parking lot is trashed. Cardboard boxes abounded. Litter everywhere. Inside the larger I-pad Kiosk Ordering tablets were all not working. No paper?? Noone at the cashier spots. The place was just totally understaffed. Sunday morning and a dozen people standing there with no food coming out. And the place looked newer! We just left which is something I've never done at a Mickey D's. Hire someone!! CLEAN UP THE PARKING lot for gods sakes!!! Jeesh.
  • JW
    Justin Walker
    Oct 12, 2026
    1.0
    How is this place not closed yet? Clearly, the profit means more to the owner than the quality of their establishment. The staff seems like they would much rather be anywhere but there, which is understandable because the place is in such poor condition. The staff makes you feel like you are bothering them, and the inside of the eating area is poor. I want to study this system and maybe someone has the answers. This is the only McDonalds in this area, for that matter, fast food in general. It must be nice to make profit with 0 investment. I'm honestly impressed and jealous.
  • JB
    Jessica Butler
    Oct 9, 2026
    1.0
    Your staff harasses me, throws out my food before anyone can deliver it, pretends to make it and never brings it, This is by far the WORST mcdonald’s in the country. I can’t believe it stays in business.

Frequently Asked Questions About McDonald's

What are the McDonald's location's regular dine-in hours?

McDonald's at 1800 E Broad St, Richmond, VA, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Is the drive-through open 24 hours at this McDonald's location?

Yes, the drive-through at McDonald's on 1800 E Broad St is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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