Jimmy John's

Reviews

• CE

  Carly Elizabeth

  Apr 22, 2026
  1.0
  My husband got 2 Gyros and a Caesar wrap combo and ended up paying over 40$ and on top of that the portions were so small it wasn’t even worth it. I get inflation, but 40$ for some sandwiches and a wrap is crazy work.
• ZR

  Ziyana Roscoe

  Mar 17, 2026
  1.0
  I went in there and got a LARGE drink because i have been walking around enjoying my first time in Richmond. The menu says that a large drink is $2.59 with a 35 cent sales tax bring my total to $2.94 however after tapping my card it says that my total was $7.59. The cashier gave herself a $5 tip then argued that that was the correct price.
• WW

  Wifeywhatnots

  Jan 19, 2026
  1.0
  The staff could benefit from formal customer service training and should refrain from gossiping. While the food is decent, the cleanliness is lacking.
• CG

  Christian Gage

  Jan 15, 2026
  1.0
  Drove 20 mins because it says open till 12 am it's not open heads up
• MR

  Mykhara Robinson

  Dec 24, 2025
  1.0
  Walked out without food after driving 15 minutes to come here. Very distasteful employees and lazy. Im guessing the employees did not feel like toasting so they lied and told me corporate said they couldn’t toast my bread alone for my cold sub. I then asked if I could pay to toast it, was advised that I couldn’t. I have never heard of such a thing. On top of that the place was dirty, and no gloves were being used. I wouldn’t recommend this one.