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Dunkin' Zero
Brand Certified

Dunkin'

3.1
(448 reviews)

Business Details

4869 Nine Mile Rd, Richmond, VA
23223, United States
(804) 236-0279
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4869 Nine Mile Rd, Richmond, VA
23223, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 4869 Nine Mile Rd in Richmond, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.1
448 reviews
5 stars
156
4 stars
66
3 stars
45
2 stars
31
1 star
150
  • IG
    Itai Garcia
    2 days ago
    1.0
    Severely understaffed
  • DV
    Daijon Vryant
    4 days ago
    5.0
    Good and glazed
  • MC
    Mariea Cox
    Aug 5, 2026
    1.0
    Sorry this location doesn’t deserve a star of no type, but you have to add one in order to post. I go to Dunkin’s 2 to 3 times a day and have been doing this routine everyday for the past 3 years, I usually go to the VCU or the STAPLES MILL location, the employees are wonderful and I’ve been going to them so long that they know my drink and fix it perfectly, but recently I started going to the location on 9mile Rd. There was a young lady there that would make my drink perfect and she has left the company, 😥 I went this morning 8/5/26 @ 830 I ordered my same drink got my drink there was hardly any whip cream on it or the coco powder that comes on it but I still took it. The problem started when I took a sip of the drink and it tasted like only black coffee and milk there was no coco mocha in it. I went back to the location and the manager, who should not be a manager or leading anyone, seemed to have had an attitude cause I said the drink was not right, I set there and watch this women put several pumps of chocolate sauce in the cup and then the coffee, 1st of all there is only supposed to be 3 FULL pumps of chocolate sauce in the cup, because she wasn’t in a good mood maybe she shouldn’t have came to work today, customer service obviously is not for her, and nor is management. There is a needs for more training to be done at this location
  • AN
    awsome ness
    Jul 31, 2026
    1.0
    Severe delivery delay, due to unsafe and understaffed work environment. SHUT THIS LOCATION DOWN. will also be emailing corporate!!
  • OO
    oipunkguy
    Jul 25, 2026
    1.0
    I eat at Dunkin almost everyday and this location is the worse one in the Richmond area. The food quality is just not up to par with other locations. Don’t think I’ll be back here.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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