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Chipotle Mexican Grill

2.8
(24 reviews)

About

Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
6935 Forest Hill Ave, Richmond, VA
23225, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 6935 Forest Hill Ave in Richmond, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.8
24 reviews
5 stars
8
4 stars
0
3 stars
3
2 stars
5
1 star
8
  • DP
    D'Jalmar Perry
    1 day ago
    3.0
    The food, atmosphere and service are great! The problem is the portions. I came here when the store first opened and was amazed at how small the portions were compared to other Chipotle restaurants. I figured maybe this was just opening learning curve and I dismissed it. I came back today and it was the same. Even the guy ahead of me asked if they could put more chicken in his bowl and he was told it would be extra. I left and walked over to Mexico restaurant.
  • MM
    michael mcclsokey
    Jul 2, 2026
    1.0
    I was just inside to get my son a bowl and they give me a half a bowl couldn’t even get a full scoop of rice and chicken this place is terrible save your mom and don’t go here unless you like paying full price for a half bowl. You can clearly see from the pictures the bowl is not full what a disappointment I see why they have a 2.8 rating and just opened.
  • CM
    Cierra McCollum
    Jun 23, 2026
    5.0
    I live in a neighborhood nearby, so I was really excited for this location to be built. I was hesitant based on prior reviews, however my partner and I had such a great experience! I had never tried the hot honey chicken, and one of the employees was kind enough to offer to let me try a sample. So sweet! I even felt annoying asking for "light sour cream", but they were accommodating without even batting an eye. Everyone was patient and kind and our bowls were perfect. The space is new and clean and what you'd expect from a Chipotle. I also appreciate that this location has a drive-thru. I enjoyed my experience and will definitely be returning.
  • CH
    Chris Heat
    Jun 19, 2026
    1.0
    So we decided to stop at a new Chipotle only to get disappointed I ordered a regular chicken bowl and I asked if my daughter could get a kids size chicken bowl once we got to the cash register the supervisor on duty suddenly appeared and told the cashier that he wouldn't honor it. Not only did he not honor it he threw it in the trash once I told him I wasn't going to pay regular price with a smaller bowl. We will not be spending our money at this particular Chipotle again. The chicken bowl was very disappointing.
  • TA
    Tony Aquilino
    Jun 13, 2026
    2.0
    First, I want to mention the good because I don’t want to take away from it..The restaurant is very clean, and the staff were very very pleasant and friendly. Which is really refreshing in today’s age. I appreciate that immensely and don’t want to be overly critical in my review. Now for the bad…there was absolutely no sense of urgency by the albeit friendly staff. My girlfriend and I stood at start of the line waiting for someone to start our order with no one in front of us. Staff members certainly saw us standing there, and were going to finish conversations or anything else before taking our orders. It felt as if people wanted to do anything other than build our orders, not in a rude way, more like an inattentive way. Once our orders were taken (politely and kindly I might add) there were ingredients on the line that were low or unavailable, which was puzzling due to the lack of traffic in the restaurant at the time we were there. Between the lack of preparation on the line, and the lack of a sense of urgency, I felt it appropriate to provide my feedback as this store is so new. I hope this helps with working out the kinks of a new opening. I love the friendliness and smiling faces, i really do, but my expectation as a Chipotle customer is that friendliness AND getting my food in a timely manner when possible. It was too slow in that restaurant when I went in to not feel that I was getting my product with urgency and effort along with the previously mentioned friendliness. The reason it’s a 2 star review as opposed to 3 is I know it is less likely to be ignored in a “negative” review as opposed to a “positive” review. Bottom line, the people were awesome, but the service left more to be desired. I can’t wait to see things once the opening and training speed bumps are worked out, and I hope my review helps in that process.

Brand Certified Facts from Chipotle Mexican Grill

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Certified July 05, 2026Yext Knowledge Graph
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