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Brand Certified

Chipotle Mexican Grill

2.7
(488 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
10 N Nansemond St, Richmond, VA
23221, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 10 N Nansemond St in Richmond, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.7
488 reviews
5 stars
140
4 stars
59
3 stars
32
2 stars
44
1 star
213
  • HH
    Henry Hofheimer
    Aug 19, 2026
    1.0
    Took forever ordered ahead and took 30 minutes longer than the time I ordered it for
  • IH
    Ian Heinz
    Aug 13, 2026
    1.0
    Portion sizes are half what they are at any other location. You need to order double just to get a normal serving size anywhere else. Even the bags of chips are nearly empty unless you order up.
  • OS
    Oscar Serrano
    Aug 3, 2026
    1.0
    Small portions. Don’t mind the regular portions but had pay for double chicken because the first serving was pathetic. Only getting a single serving of chicken and paying $14 for a burrito is not cool. Team members on the line were also not helpful. After seeing the reviews it seems like a normal thing at this location.
  • AH
    Alexis Hunt
    Aug 3, 2026
    1.0
    It’s not your place to judge my extra anything. Add it to my bill, please and thank you. It’s always interesting how some employees have no problem giving white customers big, generous bowls, but when it comes to their own people, they suddenly want to skimp. Whether it’s because they think we’re paying for less or believe we don’t deserve the same treatment, it’s disappointing. Sadly, experiences like this are why people notice differences in customer service. I will be requesting a refund. I was so disgusted that all I could do was pay for my food, take it, and walk away. The professionalism, customer service, and attitudes were unacceptable. No one asked you to apply at Chipotle just to look at Black customers like we don’t deserve the same service. Are we disturbing your peace by expecting to receive what we’re paying for? Overall, this was a very disappointing Chipotle experience.
  • NN
    NeedJuggernog
    Jul 31, 2026
    1.0
    The older woman at the first station doing rice and protein would do full scoops of rice, but then shook off half the meat from that scoop. Both myself and the guy in front of me were forced to purchase "extra meat" just to get what is a normal single portion. Even after calling this out other employees refused to step in and assist. Every time I go here it is something else and it really seems like this location will never correct itself.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Carytown Place serve?

Chipotle Carytown Place serves fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at Carytown Place?

Chipotle is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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