Certified by Chipotle Mexican Grill • Aug 30, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Aug 30, 2026
Certified by Chipotle Mexican Grill • Aug 30, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 10 N Nansemond St in Richmond, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
Took forever ordered ahead and took 30 minutes longer than the time I ordered it for
IH
Ian Heinz
Aug 13, 2026
1.0
Portion sizes are half what they are at any other location. You need to order double just to get a normal serving size anywhere else. Even the bags of chips are nearly empty unless you order up.
OS
Oscar Serrano
Aug 3, 2026
1.0
Small portions. Don’t mind the regular portions but had pay for double chicken because the first serving was pathetic. Only getting a single serving of chicken and paying $14 for a burrito is not cool. Team members on the line were also not helpful. After seeing the reviews it seems like a normal thing at this location.
AH
Alexis Hunt
Aug 3, 2026
1.0
It’s not your place to judge my extra anything. Add it to my bill, please and thank you.
It’s always interesting how some employees have no problem giving white customers big, generous bowls, but when it comes to their own people, they suddenly want to skimp. Whether it’s because they think we’re paying for less or believe we don’t deserve the same treatment, it’s disappointing.
Sadly, experiences like this are why people notice differences in customer service. I will be requesting a refund. I was so disgusted that all I could do was pay for my food, take it, and walk away.
The professionalism, customer service, and attitudes were unacceptable. No one asked you to apply at Chipotle just to look at Black customers like we don’t deserve the same service. Are we disturbing your peace by expecting to receive what we’re paying for?
Overall, this was a very disappointing Chipotle experience.
NN
NeedJuggernog
Jul 31, 2026
1.0
The older woman at the first station doing rice and protein would do full scoops of rice, but then shook off half the meat from that scoop. Both myself and the guy in front of me were forced to purchase "extra meat" just to get what is a normal single portion. Even after calling this out other employees refused to step in and assist. Every time I go here it is something else and it really seems like this location will never correct itself.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Carytown Place serve?
Chipotle Carytown Place serves fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at Carytown Place?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Carytown Place offer takeout or delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order from Chipotle Carytown Place online or via an app?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
How can customers contact Chipotle Carytown Place via email or phone?
You can email them at va.1975.CarytownPl@chipotle.com or call at +1 804-977-6368.
Where is Chipotle Mexican Grill Carytown Place located?
It is located at 10 N Nansemond St, Richmond, VA 23221, in Richmond City.
Does Chipotle Carytown Place accept credit cards and offer gift cards or catering services?
Yes, they accept credit cards and offer catering, catering delivery, and gift cards.
Is Chipotle Carytown Place LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit around Chipotle Carytown Place?
Nearby, you can visit Hand and Stone Massage and Facial Spa for relaxation, Panera Bread for coffee and sandwiches, and The Fresh Market for grocery shopping.
How can nearby locations like Panera Bread or The Fresh Market enhance my visit to Chipotle at Carytown Place?
You can enjoy a meal at Chipotle and then walk to nearby spots like Panera Bread for coffee or The Fresh Market to pick up groceries or fresh bakery items, making your visit convenient and enjoyable.
Are there convenient transit or service points near Chipotle Carytown Place to aid my visit?
Yes, nearby services include EVgo electric vehicle charging stations, LibertyX Bitcoin ATM, and multiple ATMs like Presto! ATM, enhancing accessibility and convenience for visitors.
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