Certified by Chipotle Mexican Grill • Jul 05, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Jul 05, 2026
Certified by Chipotle Mexican Grill • Jul 05, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 4930 W Broad St in Richmond, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
This place and its staff were extremely outrageous. We showed up at 10:10pm and this location says that it closes at 11pm. As soon as we enter they said that they are out of every possible meat that there was 50 min before close. I am not sure what is the point of saying open an extra hour than other locations and have no meat an hour before close & the workers being extremely rude. They were too lazy to make more food before closing.
JH
Jason Hilton
Jun 25, 2026
1.0
I'm only writing a review because this has happened to me twice. This Chipotle location has delivered my food to me with half of the entire order missing the last two times I ordered. Twice now, we've ordered entrees and waited almost an hour for delivery only to see they only include 1 out of 2 entrees. I'm so tired of Chipotle just constantly disappointing. No way to contact the store and get my missing food. At this point I get ten times better service from Taco Bell. At least they're consistent. Do not go to this location, and if you can just don't go to Chipotle anymore. Get employees who know what they're doing.
SS
Stephanie - Event Stylist
Jun 22, 2026
1.0
I visited this Chipotle around 10:00 PM, an hour before closing. Unfortunately, the service and food handling were well below standard, leaving the distinct impression that the staff did not care about the quality of the service.
The hygiene at the stations was appalling. The server was scraping the very bottom of the rice container to fill my bowls, including large, unappetizing leaves that shouldn't be served. Furthermore, the prep areas were clearly neglected with food droppings everywhere; when the server went for the queso, I noticed a long piece of fried onion from the fajita vegetables mixed into it, and it just didn't look fresh.
Most concerning was the lack of care regarding food contact. The server repeatedly allowed the handle of the serving spoon to fall directly into my bowls, making contact with the chicken. When this happened, there was no apology or attempt to rectify the situation.
To top it off, I was told at the end of the line that they were 'completely out' of tomato salsa, with no signage to warn customers beforehand. With an hour left before closing, it was hard to believe they were truly out of stock; it felt like the staff simply didn't want to put in the effort to replenish it. As someone who relies on that specific ingredient to balance the meal, it was incredibly frustrating to be halfway through the order only to realize the components I wanted weren't available. It was like they felt as though they decided they would simply serve me whatever they wanted, however they wanted to, regardless of the fact that I am a paying customer expecting quality and the meal I want!
I ended up leaving and going to a different location, where the staff was friendly and the ingredients were fully stocked. I was very disappointed by the lack of professionalism and effort at this location.
SB
Shred Barn
Jun 16, 2026
1.0
the short slow looking dude mustve forgot his yamaka today with his little half scoop of chicken then tried to charge 20$ bc dude marked the order wrong, then dont even believe me when u can just take the lid off?
RC
Robert Charn
Jun 4, 2026
1.0
First the last two times I was here they are out of multi things including chicken. This time around I had to come home and write about it because it was horrible. They are out of beans, chicken, corn. Their fajitas was brown and lettuce was part black. The meat I did get I only got half of a scoop because the person said they were running low on all meats. The place looks absolutely trashed, every worker looks like they hate each other. The woman at the register with huge fake nails and eye lashes looked high and smelled of weed. I now drive to short pump area to get Qdoba instead even though this place is 2 mins away from me.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Willow Lawn?
Chipotle Mexican Grill at Willow Lawn is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Richmond, VA?
It is located at 4930 W Broad St, Henrico, Richmond, VA 23230, USA.
Does Chipotle Willow Lawn offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Willow Lawn?
You can order online via their website at https://order.chipotle.com or use the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill at Willow Lawn serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at Willow Lawn LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby transit options can help me reach Chipotle at Willow Lawn?
The GRTC Pulse - Willow Lawn bus station and Willow Lawn station are nearby transit options that can help you easily access Chipotle.
Are there any banks near Chipotle Mexican Grill at Willow Lawn?
Yes, Bank of America ATM and Bank of America Financial Center are nearby for your banking needs.
What other dining options can I find close to Chipotle at Willow Lawn?
Nearby dining options include Hardee's, a burger and American restaurant, and Panera Bread, a café and bakery.
Does Chipotle at Willow Lawn participate in a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
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