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Brand Certified

Chipotle Mexican Grill

3.7
(826 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
8955 Staples Mill Rd, Richmond, VA
23228, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 8955 Staples Mill Rd in Richmond, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.7
826 reviews
5 stars
358
4 stars
191
3 stars
76
2 stars
42
1 star
159
  • NK
    Nancy Kingcaid
    3 days ago
    1.0
    Have never eaten at Chipotle but they keep showing up in my maps to review.
  • JM
    Jenna McPhee
    Aug 26, 2026
    1.0
    It’s alright. Many times I’ve had to correct the workers about the contents of my burrito. They don’t ever listen and on many occasions I’ve almost had the wrong food from what I requested clearly. Ordering online is great, in person is a struggle. I never like to be upset when someone doesn’t speak English very well, but it’s apparent they struggle to understand the difference between brown rice and white rice when I’ve loudly said I wanted brown. It’s not a big issue but I come here a lot and every time I’ve gone in side the same problems pop up with the workers not listening and almost putting or at times have put the wrong contents in the order.
  • AA
    Abigail
    Aug 21, 2026
    1.0
    I got to the location on Staples. Mill, as soon as they were prepping the food I stood and waited when I opened the food. The meat was freezing cold juice had fallen all through the bag. And tore through the bottom
  • AS
    Ann Sienko
    Aug 13, 2026
    4.0
    Had a burrito, chicken was over cooked. Service was really good.
  • CK
    Carson Kinzer
    Aug 4, 2026
    5.0
    Skylar provided one of the best customer service experiences I’ve had at Chipotle. They were friendly, welcoming, and had a genuinely positive attitude from the moment I walked in. Even though the restaurant was busy, Skylar stayed patient, worked efficiently, and made sure my order was exactly how I wanted it. It’s clear they take pride in their work and care about the customer experience. Employees like Skylar are a big reason I’ll keep coming back. Thank you for the outstanding service!Skylar provided one of the best customer service experiences I’ve had at Chipotle. They were friendly, welcoming, and had a genuinely positive attitude from the moment I walked in. Even though the restaurant was busy, Skylar stayed patient, worked efficiently, and made sure my order was exactly how I wanted it. It’s clear they take pride in their work and care about the customer experience. Employees like Skylar are a big reason I’ll keep coming back. Thank you for the outstanding service!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Staples Mill Rd offer?

Chipotle Staples Mill offers customizable Mexican-style fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 8955 Staples Mill Rd?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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