Brand Certified
Chick-fil-A
4.1(420 reviews)
Certified by Chick-fil-A • May 17, 2026
Business Details
12586 Broad Street Rd, Richmond, VA
23233, United States
Certified by Chick-fil-A • May 17, 2026
(804) 364-0200
Certified by Chick-fil-A • May 17, 2026
https://www.chick-fil-a.com/locations/va/288-at-west-broad-street?utm_source=yext&utm_medium=link
Certified by Chick-fil-A • May 17, 2026
About
Certified by Chick-fil-A • May 17, 2026
Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Chick-fil-A • May 17, 2026
Hours
Certified by Chick-fil-A • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
5/25/20266:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM
Reviews
4.1
420 reviews
5 stars
263
4 stars
50
3 stars
30
2 stars
26
1 star
51
- VKvov kaMay 13, 20263.0Had a cold spot off the edge of my chicken sandwich last time I went - like somebody messed up hot-holding food safely. Not a reassuring experience when grabbing some food for the road. To be totally fair it was lunch rush, so I can see sloppy mistakes like that happening under pressure - and it doesn't seem to have gotten me sick, thankfully. Otherwise it's a pretty standard CFA experience with the yummy food you'd expect.
- SHSkyler HintonMay 12, 20264.0Honestly the SLOWEST chick fil a! Don't you dare try to get breakfast fast. We even do the order ahead and always wait. The food is fresh but they have forgotten an entire sandwich before and never put it back on my app or refunded. It's great for the location but be ready to wait.
- CHCharity HarrMay 10, 20264.0They need more cashier. It was to busy to only have one cashier on a busy Saturday afternoon.
- BBBMay 9, 20261.0This might actually be the WORST cfa in the nation. Save your self the headache and drive down to shortpump.
- KCKenneth CollierMay 5, 20265.0I am not one to do reviews however I am today. Have been coming to this particular location for a while now. They have had their ups and downs but today with the app down this crew was killing it..as in the drive-thru! Kudos to the management. Have being one on the restaurant industry previously. By far the best customer service around.
Frequently Asked Questions About Chick-fil-A
What time does Chick-fil-A open and close?
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
Brand Certified Facts from Chick-fil-A
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Certified May 17, 2026Yext Knowledge Graph
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